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Process of Adding a Predefined Oracle CRM On Demand Picklist to Oracle CRM On Demand Desktop

This topic gives one example of how to add a predefined Oracle CRM On Demand picklist to Oracle CRM On Demand Desktop. You might use this feature differently, depending on your business model. In this example, you add a picklist to the Contact form, which allows the user to choose from a set of predefined contact methods. These methods indicate how the contact prefers to be contacted, such as through email, pager, or phone.

To add a predefined Oracle CRM On Demand picklist to Oracle CRM On Demand Desktop, do the following:

1. Adding a Field to the Customization Package
2. Customizing the Physical Layout for the Picklist
3. Publishing and Testing a Custom MVG Field