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Reviewing Sign-In Activity for All Users

You can review the sign-in history for all the users at your company. The sign-in history page shows which of your users are using the application and when. The sign-in history page also records sign-in activity by Oracle CRM On Demand Customer Care.

NOTE: User sign-in records that are older than 90 days are continuously purged from Oracle CRM On Demand. The user adoption history data is stored in the data warehouse to support the historical trend analysis of user adoption metrics in Oracle CRM On Demand analytics, but the data is not retained when a full extract, transform, and load (ETL) of data is performed during an upgrade of Oracle CRM On Demand to a new release, or when company data is migrated from one Oracle CRM On Demand environment to another Oracle CRM On Demand environment. For information about the Usage Tracking Analysis analytic subject area, see Usage Tracking Analysis Analytic Subject Area.

Before you begin. To perform this procedure, your role must include the Manage Company – Sign In and Company Audit privilege.

To review sign-in activity for all users

  1. In the upper right corner of any page, click the Admin global link.
  2. In the Company Administration section, click the Company Administration link.
  3. In the Company Audit section, click the Sign-in Audit link.

    The Sign In Audit page displays all sign-in audit activity for Oracle CRM On Demand.

    NOTE: The Type field in a sign-in record shows the channel through which the sign-in attempt was made. For example, if a sign-in attempt is made through a browser window, then the Type field shows the value Interactive. If a sign-in attempt is made through Web services, then the Type field shows the value Web Services.

  4. On the Sign In Audit title bar, select one of the following lists from the menu:
    • All Sign In Audit. Your default setting for viewing sign-in activity. This displays all sign-in audit data and is sorted by sign-in time.
    • All Users Currently Signed In. All users that are currently signed into Oracle CRM On Demand. This is sorted by sign-in time.

      NOTE: This menu also displays any custom lists that you created.

To manage sign-in activity lists

  • On the Sign In Audit title bar, click the Menu button to perform the following actions :

Related Topics

See the following topic for related information:


Published 7/3/2018 Copyright © 2005, 2018, Oracle. All rights reserved. Legal Notices.