Configuring Oracle Social Network Integration SettingsThis topic describes how to configure the settings for integrating Oracle Social Network with Oracle CRM On Demand. As part of the configuration, you specify the record types that are to be available for sharing in Oracle Social Network. The following record types in Oracle CRM On Demand can be shared as social objects in Oracle Social Network:
You also specify which fields from each record type are passed to Oracle Social Network. For each record type, you can select up to a maximum of 10 fields for the record in Oracle Social Network, and you can specify the order in which the fields are displayed. NOTE: When a record is shared in Oracle Social Network, a title is displayed in the heading of the social object for the record in Oracle Social Network. The title that appears in the social object in Oracle Social Network is the same as the title of the record in the record Detail page in Oracle CRM On Demand. The title is not counted as one of the 10 fields that you can select to be displayed in Oracle Social Network. To configure the Oracle Social Network integration settings, complete the steps in the following procedure. This task is a step in Process of Integrating Oracle Social Network with Oracle CRM On Demand. Before you begin. To perform the following procedure, you must have the Manage Oracle Social Network Integration privilege in your user role. In addition, you must have the following information:
To configure Oracle Social Network integration settings
NOTE: After you configure the Oracle Social Network integration settings, the Social related information section becomes available for each of the record types that you enabled for integration with Oracle Social Network. You can add the Social section to the page layouts for the record type as necessary. The Social section is not added to any page layout by default. |
Published 7/3/2018 | Copyright © 2005, 2018, Oracle. All rights reserved. Legal Notices. |