Print      Open PDF Version of Online Help

Service and Communications > Solutions > Managing Solutions > Reviewing Solutions

Reviewing Solutions

You can review the most active solutions or the highest rated solutions. You can also review the complete information for any solution record.

To review the most active solutions

1. From any page, click the Solutions tab.
2. In the Most Active Solutions section, click the Solution Title link for the solution you want to review.

To review the highest rated solutions

1. From any page, click the Solutions tab.
2. In the Highest Rated Solutions section, click the Solution Title link for the solution you want to review.

To review solution information

1. Select the solution.

   For instructions on selecting solutions, see Finding Records.

2. On the Solution Detail page, you can review the solution record.

   For a description of fields, see Solution Fields.