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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Accounts Real-Time Reporting Subject Area
Accounts Real-Time Reporting Subject Area
Availability
This subject area is available in all editions of Oracle CRM On Demand.
Business Purpose
This subject area provides a summary view of the operating metrics for a company's accounts. The account record type is the record type that you want to analyze. You can use this subject area to answer basis questions about account performance: Which companies have the highest number of service requests? Which companies have the largest number of opportunities? This subject area allows you to group and roll up these metrics at any level by account, account territory, and date dimensions. For a deeper analysis involving other business areas, you must use other subject areas.
Relationship Type
Summary
Dimensions
This subject area has the following dimensions:
- Account
- Campaign
- Date Created
- Owned By User
- Territory
Metrics
The complete list of metrics for this subject area is as follows:
- Account Metrics
- Account Custom Metrics
- Revenue
- Revenue (000)
- Average (Avg) Revenue
- Closed Revenue
- Closed Revenue (000)
- Average (Avg) Closed Revenue
- Average (Avg) Days to Close Opportunity (Definition: The number of days to close an opportunity divided by the number of wins.)
- Potential Revenue
- Average (Avg) Potential Revenue
- Revenue
- Product Revenue (000)
- Product Closed Revenue
- Product Closed Revenue (000)
- Number (#) of Accounts
- Number (#) of Accounts with Opportunities
- Number (#) of Activities
- Number (#) of Contacts
- Number (#) of Opportunities
- Number (#) of Wins
- Number (#) of Service Request (SRs)
- Number (#) of Cancelled SRs
- Number (#) of Closed SRs
- Number (#) of Open SRs
- Number (#) of Pending SRs
- Average (Avg) Open SR Age
- Average (Avg) Days to Close SR
- Number (#) of Leads
- Number (#) of Leads Converted to Opportunities (Definition: The number of leads that has been converted to opportunities.)
- Number (#) of Leads Resulting in Won Opportunity (Definition: The number of leads that has been converted to opportunities and is in the Closed/Won sales stage.)
- Number (#) of Leads Resulting in Lost Opportunity
- Number (#) of Qualified Leads
- Number (#) of Rejected Leads
Usage Notes
The Account dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level.
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