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Verifying License Statuses and Active Users

You can verify the license status and compare that to the number of active users. You need a license for each active user. (An active user is a user who can access the application.)

The number of licenses also determines the amount of data that the application can store for your company.

Before you begin. To perform this procedure, your role must include the Manage Company privilege.

To verify your license status and active and inactive users

  1. In the upper right corner of any page, click the Admin global link.
  2. In the Company Administration section, click the Company Administration link.
  3. In the Company Profile section, click the Company Profile link.
  4. In the Additional Information section on the Company Profile page, verify the numbers of licensed, active, and inactive users.
    • If you have active users who no longer need access to the application, you can free up licenses by deactivating them. For more information on deactivating licenses, see Deactivating Users.
    • If you want to purchase more licenses, contact your Oracle CRM On Demand sales representative.

Published 7/3/2018 Copyright © 2005, 2018, Oracle. All rights reserved. Legal Notices.