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Administering Oracle CRM On Demand > Business Process Management > Workflow Configuration > Deactivating Workflow Rules and Actions

Deactivating Workflow Rules and Actions

If you deactivate a workflow rule while an instance of a Wait action on the rule is in the pending state, then when the waiting period ends on the instance of the action, none of the remaining actions on the workflow rule are performed, and none of the subsequent workflow rules in the sequence of rules for the record type are triggered.

If you deactivate a Wait action on a workflow rule while an instance of the Wait action is in the pending state, then when the waiting period ends on the instance of the action, none of the remaining actions on the workflow rule are performed, and none of the subsequent workflow rules in the sequence of rules for the record type are triggered.

NOTE: For information about what happens when you deactivate a scheduled event (that is, a workflow rule with the Scheduled Event trigger event), see About Scheduled Events.

The following procedure describes how to deactivate a workflow rule.

To deactivate a workflow rule

1. In the upper-right corner of any page, click the Admin global link.
2. In the Business Process Management section, click Workflow Configuration.
3. On the Workflow Rules List page, find the rule that you want to deactivate.

   For information about searching for workflow rules in the List page, see Filtering Lists.

4. In the record-level menu for the rule, select Edit.
5. In the Workflow Rule Detail page, deselect the Active check box.
6. Save your changes.

The following procedure describes how to deactivate a workflow rule action.

To deactivate a workflow rule action

1. In the upper-right corner of any page, click the Admin global link.
2. In the Business Process Management section, click Workflow Configuration.
3. On the Workflow Rules List page, find the rule from which you want to delete the action.

   For information about searching for workflow rules in the List page, see Filtering Lists.

4. Click the Workflow Name link for the rule.
5. In the Workflow Rule Detail page, in the Actions section, find the action that you want to delete.
6. In the record-level menu for the action, select Edit.
7. In the Workflow Action Edit page, deselect the Active check box.

   NOTE: If there is an Update Values action on the rule, then the action must be preceded by at least one active Wait action on the rule, unless the trigger event for the workflow rule is Before Modified Record Saved. If you attempt to deactivate a Wait action, and if no other Wait action precedes the Update Values action, then Oracle CRM On Demand does not allow you to deactivate the Wait action.

8. Save your changes.

Related Topics

See the following topics for related workflow information:

• About Workflow Rules
• About Workflow Actions
• About Time-Based Workflow Rules
• Creating Workflow Rules
• Changing the Order of Workflow Rule Actions
• Changing the Order of Workflow Rules
• Deleting Workflow Rules and Actions