6000000000000200 - RTDB Backup failed

The RTDB backup failed because of at least one of the following conditions:

• The manual backup script (backupRtdb.pl) was not able to create RTDB Backup successfully.

• The EPAP software could not be successfully stopped in order for Automatic RTDB Backup to start.

• Another user has already stopped the EPAP Software before the script stops the EPAP Software for Automatic RTDB Backup

• Another user is currently stopping the EPAP Software. The Automatic RTDB Backup script cannot stop the EPAP Software.

• The GUI Server returned an error when trying to get a lock from it for Automatic RTDB Backup.

• Not able to connect to GUI server for Automatic RTDB Backup

• The EPAP software was not running when it was to be stopped for Automatic RTDB Backup

• The mate machine is not reachable.

To verify the exact failure condition, refer to the error string in the log file.

Note:

This alarm will clear if the Automatic PDB/RTDB backup executes successfully during the next scheduled backup time.

Recovery

1. To clear this alarm immediately, perform one of the following:

   • Cancel the Automatic PDB/RTDB backup in the EPAP GUI.

     Note:

     Automatic PDB/RTDB Backup will have to be rescheduled if it is cancelled.

     1. Log in to the User Interface screen of the EPAP GUI (see Accessing the EPAP GUI).

     2. From the menu, select Maintenance>Automatic PDB/RTDB Backup to display the Automatic PDB/RTDB Backup screen.

     3. From the Automatic PDB/RTDB Backup screen, select None as the Backup Type.

     4. Select the Schedule Backup button to complete the cancellation. Automatic PDB/RTDB Backup will have to be rescheduled. Refer to Administration Guide to reschedule the Automatic PDB/RTDB Backup.

   • Perform a manual backup via the EPAP GUI as described in Backing Up the RTDB.