Working with Vendor Charge Back Reason Codes (WCBC)

Purpose: Use Work with Vendor Charge Back Reason Codes to create and work with reason codes. A reason code is required when you create a vendor charge back.

The reason description appears on the Vendor Charge Back Notification.

In this topic:

Work with Vendor Charge Back Reason Codes Screen

Create Vendor Charge Back Reason Code Screen

Work with Vendor Charge Back Reason Codes Screen

How to display this screen: Enter WCBC in the Fast path field at the top of any menu or select Work with Vendor Charge Back Reason Code from a menu.

Field

Description

Rsn (Reason)

A code that represents the reason for returning merchandise to a vendor.

Numeric, 3 positions; optional.

Description

The description of the reason code.

Alphanumeric, 30 positions; optional.

Screen Option

Procedure

Create a reason code

Select Create to advance to the Create Vendor Charge Back Reason Code Screen.

Change a reason code description

Select Change for a reason code to advance to the Change Vendor Charge Back Reason Code screen. At this screen you can change only the description. See Create Vendor Charge Back Reason Code Screen for field descriptions.

Delete a reason code

Select Delete for a reason code to delete it.

Display a reason code

Select Display for a reason code to advance to the Display Vendor Charge Back Reason Code screen. You cannot update any information on this screen. See Create Vendor Charge Back Reason Code Screen for field descriptions.

Create Vendor Charge Back Reason Code Screen

Purpose: Use this screen to create a vendor charge back reason code.

How to display this screen: Select Create at the Work with Vendor Charge Back Reason Codes Screen

Field

Description

Vendor (Vendor charge back reason code)

A code that represents your reason for returning merchandise to a vendor. Each vendor charge back record you create must have a reason code.

Numeric, 3 positions.

Create screen: required.

Change screen: display-only.

Description

The description of the reason code. This description appears on the vendor charge back notification.

Alphanumeric, 30 positions; required.

WCBC Serenade 5.0 March 2015