Siebel Dealer Administration Guide > Managing Warranty Claims >

Creating a PWA and Warranty Claim from a Work Order

You can create a PWA and a warranty claim from a work order.

To create a PWA and a warranty claim from a work order

1. Navigate to the Warranty Claims screen, then Work Orders view.
2. Drill down on a work order.
3. In the Work Order Details view, select Create PWA.

   The PWA Entry Details view appears for you to enter the PWA details. For more information on creating a PWA, see Creating a Prewarranty Authorization.

4. In the Work Order Details view, select Create Claim.

   The Warranty Claim Entry Details view appears for you to enter the warranty claim details. For more information on creating a warranty claim, see Creating a Warranty Claim.