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Siebel Business Process Framework: Workflow Guide > Defining Custom Workflow Policies > Examples of Configuring Workflow Policies > Examples of Configuring a Workflow PolicyThis topic describes examples of configuring a workflow policy. It includes the following topics:
Configuring a Workflow Policy That Sends Paging Notification of Service Requests That Are Not AssignedThe example in this topic uses a workflow policy to send a page. If the priority for a service request is Very High, and if no one is assigned to this service request, then Siebel CRM sends a page to the support manager. Assume the Send Page action is already defined. To configure a workflow policy that sends paging notification of service requests that are not assigned
Configuring a Workflow Policy That Sends an Email Notification of Open OpportunitiesThe example in this topic uses a workflow policy to send an email notification. If the number of deals that are not closed reaches a designated level, then Siebel CRM must notify the vice president of sales. Assume you already defined a workflow policy action that batches information on the deals and sends an email that includes information about the number of designated deals. To configure a workflow policy that sends an email notification of open opportunities
Aligning the Timing of the Workflow Policy Monitor with Email CreationThis topic describes how to make sure the email that Siebel CRM includes in a list of opportunities meets the workflow policy conditions. If the Workflow Policy Action agent runs too fast, then Siebel CRM might insert an individual email each time the workflow policy conditions are met. To align the timing of the workflow policy monitor with email creation
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