Siebel Business Process Framework: Workflow Guide > Defining Custom Workflow Policies > Process of Planning a Workflow Policy >

Creating a Plan for the Workflow Policy Action

This task is a step in Process of Planning a Workflow Policy.

If the workflow policy conditions are met, then Siebel CRM runs a workflow policy action. Workflow Policies come with a set of predefined actions. You can use these actions or define your own custom actions.

Table 58 includes an example plan that describes the type of information you must include for a workflow policy action.