Siebel Chat Guide > Customizing Siebel Chat >

About Customizing Siebel Chat

Administrators can configure the appearance of the Siebel Chat interface (or chat pane), the appearance of transcript attachments, and the behavior of the push URL functionality. However, some Siebel Call Center and Siebel Chat-related applets that are configured in Siebel Tools must not be changed.

For more information about the Siebel Chat interface, which is part of the communications panel, see Siebel Chat Interface. For more information about the communications panel, see Siebel Fundamentals for Siebel Open UI and Siebel CTI Administration Guide.

For more information about customizing Siebel Chat, see the following:

• Siebel Call Center and Siebel Chat-Related Applets
• Configuring the Appearance of Transcript Attachments
• Configuring the Behavior of the Push URL Functionality
• Customizing the Siebel Chat User Interface