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Siebel Chat Guide > Working with Siebel Chat > Accepting an Incoming Chat > Opening an Automatically Accepted Incoming ChatUse the following procedure to open an incoming chat that has been automatically accepted. This happens when chat auto answer is enabled for agents. This procedure assumes that there are other active chat sessions or that the agent is already working on an existing chat. NOTE: If there are no other active chat sessions or the agent is not working on an existing chat, then there is no need to do anything to open the incoming chat as the chat pane opens up automatically. For more information about chat auto answer, see Roadmap for Configuring Siebel Chat Auto Answer for Agents. To open an automatically accepted incoming chat
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