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Siebel Communications Guide > Defining Billing Profile Workflows for Siebel Communications > Workflows for Synchronization > SWI Special Rating - Synchronize ProcessThis workflow calls a proxy business service to query and synchronize an updated Special Rating List with the external Oracle Communications Billing and Revenue Management application. Figure 31 shows this workflow. This workflow is called when a user clicks the Synchronize button in the Accounts Screen, Profiles view, Special Rating Profile subview, and then Special Rating List applet. Workflow Description. This workflow performs the following actions:
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