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Open Development Environment

You can use Siebel Tools or a development tool of your choice to customize Siebel Open UI so that it fits in your business environment and meets specific user requirements. You might not require Web development in many situations because the Siebel Tools configuration works for the Siebel Open UI client. You can use a predefined, uncustomized deployment, or you can use Siebel Tools to customize Object Definition Htmls. You can use only Web development or you can use Siebel Tools and Web development depending on your implementation requirements.

You can use Siebel Open UI with the rendering environment of your choice. You can use your preferred Integrated Development Environment (IDE) to write native JavaScript code on top of the API that Siebel CRM uses, or with the JavaScript API that Siebel Open UI uses. For more information, see Customizing Siebel Open UI. For more information about the JavaScript API that Siebel Open UI uses, see Application Programming Interface.

You can use HTML, CSS, or JavaScript to add features. For example, you can do the following:

• Create smooth transitions between swipe, accordion, or carousel views.
• Create multifont displays.
• Expand, collapse, or resize an applet.
• Use open-source JavaScript code that can reuse work from the open-source development community.
• Use a plug-in, proprietary development environment, or native development environment that you choose, to create a custom rendering architecture that resides on top of the JavaScript API that Siebel Open UI uses.
• Use intraworkspace communication and DOM (Document Object Model) access and manipulation through JavaScript.
• Do a limited pilot test of your customizations in your current Siebel Server implementation.
• Preserve your existing customizations.