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Siebel CRM Siebel Mobile Guide: Connected
Siebel 2018
E52426-01
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Downloading and Installing the Siebel App

This topic shows you how to download and install the Siebel app on your mobile device. You need the Siebel app to dynamically link to a Siebel Mobile server so that you will be able to access and use native device features, such as the local file system and location services, from Siebel Mobile.

Downloading and Installing the Siebel App from the Apple App Store

The following procedure shows you how to download and install the Siebel app (Siebel.ipa file) from the Apple App Store for iOS devices such as iPad. If you want to create and deploy your own customized Siebel app, then ignore this procedure and see "Downloading and Using the Siebel Mobile Archive File (Administrator Task)" for more information.

To download and install the Siebel app from the Apple App Store 

  1. Start your iOS mobile device.

  2. Go to the Apple App Store (http://store.apple.com/us) and search for the following app: Siebel.

  3. Tap FREE to download the Siebel app.

  4. Tap INSTALL to install the Siebel app.

  5. Enter your Apple ID password to install the Siebel app on your mobile device.

  6. Configure the Siebel app.

    For more information, see "Configuring the Siebel App on iOS and Android Devices".

Downloading and Installing the Siebel App From Google Play

The following procedure shows you how to download and install the Siebel app (Siebel.apk file) from Google Play for Android devices such as Samsung Galaxy tablet. If you want to create and deploy your own customized Siebel app, then ignore this procedure and see "Downloading and Using the Siebel Mobile Archive File (Administrator Task)" for more information.

To download and install the Siebel app from Google Play 

  1. Start your Android device.

  2. Go to Google Play (http://play.google.com/store) and search for the following app: Siebel.

  3. Select the Siebel app and then tap INSTALL.

  4. Follow the on screen instructions to install the Siebel app on your mobile device.

  5. Configure the Siebel app.

    For more information, see "Configuring the Siebel App on iOS and Android Devices".

Downloading and Using the Siebel Mobile Archive File (Administrator Task)

Instead of downloading the Siebel app and installing it on a mobile device as described in "Downloading and Installing the Siebel App", administrators can download the Siebel Mobile archive file (Siebel.maa) from Oracle Software Delivery Cloud (https://edelivery.oracle.com) and use the archive file to create and deploy a customized Siebel app for iOS and Android devices.

For more information about how to use Oracle JDeveloper to create a new Mobile Application Framework (MAF) application from an archive (.maa) file, how to deploy the mobile application, and customize the application (for example, replace the application images), see the supporting documentation for Oracle JDeveloper:

http://docs.oracle.com/cd/E53569_01/tutorials/tut_jdev_maf_setup/tut_jdev_maf_setup.html

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