Table 3. Demo Users for Siebel ERM
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APARKER |
Ashley Parker / Product Line Manager |
Siebel ERM Administrator |
ERM User, Siebel Administrator |
Parker is an employee who sets objectives, takes training classes, files SRs. Parker also is an administrator who can perform all administrative functions. |
JRUBIN |
Jason Rubin / Director, Product Marketing |
Siebel ERM |
ERM Manager, ERM Analytics Manager |
Rubin is the person used most frequently in ERM Demos. Rubin is a mid-level manager in the organization who has approval capabilities, a number of layers of employees under him in the organization, a view of certain analytics dashboards, and the ability to act like an individual contributor. |
MSALTEN |
Mark Salten / Vice President, Information Technology and CIO |
Siebel ERM |
ERM Manager, ERM Analytics HelpDesk |
Salten is a CIO who can view key metrics related to internal HelpDesk performance. |
EHOLDEN |
Ed Holden / Senior Vice President, Product Marketing |
Siebel ERM |
ERM Manager, ERM Analytics VP |
Holden is a vice president who approves comp plans, views overall organization analytics, and is Jason Rubin's Manager. |
TSMITH |
Tom Smith / Chairman and CEO |
Siebel ERM |
ERM Manager, Executive Analytics User |
Smith is an executive who views key analytics and sets the corporate strategy. |