Siebel Deployment Planning Guide > Siebel Architecture Overview >

About Siebel Client Types

This topic describes the Siebel client types. The term Siebel Web Client sometimes refers to all of the browser-based clients and sometimes refers to one specific client type, which is described below. For information about Siebel Open UI, the user interface for all of the Siebel Web Client types, see About Siebel Open UI.

NOTE:  Some client functionality for Siebel Web Client, Siebel Mobile Web Client, and Siebel Developer Web Client might require that other Siebel client software be installed, such as Desktop Integration Siebel Agent (DISA) or Outlook to Siebel Drag and Drop. For information about installing these client modules, see Desktop Integration Siebel Agent Guide. See also the Siebel Installation Guide for the operating system you are using.

Siebel Web Client

The Siebel Web Client runs in a standard browser on the end user's client computer. The browser connects through the Siebel Application Interface to the Siebel Server, which executes business logic and accesses data from the Siebel database. Only the user interface layer of the Siebel CRM architecture resides on the user's computer.

Other considerations about the Siebel Web Client are as follows:

• Installed software. In general, no additional application software is required on the client. At minimum, the client requires only a Web browser.
• Application connection. This is the connection through the Siebel Application Interface to the Siebel Server. Applications run on the Siebel Server and forward pages to the client. Applications display in a standard Web browser on the end user's client computer, such as a connected laptop or desktop computer.
• Database connection. This is the connection through the Siebel Server to the Siebel database. No Siebel database or database client is installed on the client.

For information about installing and setting up the server environment to support this client, see the Siebel Installation Guide for the operating system you are using and other documentation. See also the Certifications tab on My Oracle Support.

Siebel Mobile Web Client

The Siebel Mobile Web Client is like the Siebel Web Client except that it includes installable software and uses a local database that synchronizes with the Siebel database.

The Siebel Mobile Web Client includes the following:

• Installed software. Windows-based software containing Siebel applications and related services is installed on each client. The client also requires a Web browser.
• Application connection. Applications run on each client. Applications display in a standard Web browser on the end user's client computer, such as a laptop.
• Database connection. A local database and a local Siebel File System are installed on each client. Applications access the local database.

  Users periodically synchronize the local database and Siebel File System with a remote Siebel database and Siebel File System. Users synchronize data using components on the Siebel Server. Mobile users synchronize with the remote Siebel database and the Siebel File System without going through the Siebel Application Interface or any other Siebel Server component. The Siebel Remote (alias Remote) and Disconnected Mobile Synchronization (alias MobileSync) component groups must be enabled on the Siebel Server, among other requirements. The local database for Siebel Mobile Web Client uses Oracle Database XE.

For information about installing the Siebel Mobile Web Client and the local database and about installing and setting up the server environment to support this client, see the Siebel Installation Guide for the operating system you are using. For information about setting up and synchronizing the local database, see Siebel Remote and Replication Manager Administration Guide. See also the Certifications tab on My Oracle Support.

Siebel Developer Web Client

The Siebel Developer Web Client is like the Siebel Mobile Web Client except that it connects with the Siebel database for the enterprise.

NOTE:  This client type is supported for development, administration, and troubleshooting purposes only.

The Siebel Developer Web Client includes the following:

• Installed software. Windows-based software containing Siebel applications and related services is installed on each client. The client also requires a Web browser.
• Application connection. Applications run on each client. Applications display in a standard Web browser on the end user's client computer, such as a connected laptop or desktop computer.
• Database connection. A direct connection to the Siebel database is required. Appropriate database client software must be installed on the client. This client can connect directly to the Siebel File System or connect to it through the File System Manager server component.

For information about installing the Siebel Developer Web Client and installing and setting up the server environment to support this client, see the Siebel Installation Guide for the operating system you are using. See also the Certifications tab on My Oracle Support.

Siebel Mobile Applications

The Siebel Mobile applications are a group of Siebel CRM applications that are accessed from a browser on a mobile device, such as a tablet or smart phone, where the browser connects through the Siebel Application Interface to an Application Object Manager component on a Siebel Server.

For Siebel Mobile disconnected applications, the Disconnected Mobile Synchronization component group (alias MobileSync) must be enabled on the Siebel Server, among other requirements.

For more information about Siebel Mobile applications, see Siebel Mobile Guide: Connected and Siebel Mobile Guide: Disconnected. For information about setting up the server environment to support these applications, see the Siebel Installation Guide for the operating system you are using and other documentation. See also the Certifications tab on My Oracle Support.