Siebel Deployment Planning Guide
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Siebel Architecture Overview
Building Blocks of a Siebel CRM Deployment
About Siebel Client Types
About the Siebel Application Interface
About the Siebel Enterprise Server and the Siebel Server
About the Siebel Gateway
About the Siebel File System
About Siebel Server Load Balancing
About Siebel Internet Session Network API
About the Siebel Connection Broker
About the Server Request Broker
About the Server Request Processor
About Siebel Enterprise Application Integration
About Siebel Enterprise Integration Manager
About Siebel Tools and Siebel Web Tools
Example of User Request Flow in a Siebel CRM Deployment
About Siebel Open UI
Siebel Infrastructure Planning
Process of Infrastructure Planning
Determining How Siebel CRM Applications Are Used
Defining Data Flows and Integration Requirements
Determining Database Requirements
Mapping Business Requirements to Siebel Server Components
Defining High Availability Policies
Mapping Siebel CRM Deployment Elements to Platforms
Determining Network Requirements
Defining a Test and Transition Plan for the Siebel CRM Deployment
High Availability Deployment Planning
How Service Failures Affect the Siebel CRM Deployment
Components Involved in Service Failures
Impact of Service Failures
Specific Failures and Associated Impact
About High Availability Deployment Options
Recommended High Availability Techniques for Specific Services
Recommendations for High Availability Deployments
About Resilient Processing
Server Clustering Planning
About Server Clustering
Where to Use Server Clustering
Recommendations for Server Clustering
Data Integrity and Capacity Planning
Sizing the Database for a Siebel CRM Deployment
Database Table Planning
Database Recovery Planning
Database Physical Device Planning
Database RAID Array Planning
Application-Level Deployment Planning
Session Communications Server Components
Session Communications Performance Factors
Session Communications Deployment Planning
Siebel Email Response Server Components
Siebel Email Response Performance Factors
Siebel Email Response Deployment Planning
Siebel Product Configurator Server Components
Siebel Product Configurator Performance Factors
Siebel Product Configurator Deployment Planning
About Deployment Topology for Siebel Product Configurator
About Siebel Product Configurator Caching
Determining Factory and Worker Size
Example of Sizing the Cache with SnapShot Mode
Siebel Product Configurator Deployment Topology Options
Example of Deployment Sizing with a Dedicated Siebel Product Configurator Server
Siebel Workflow Deployment Planning
Planning Batch Processing When Using Siebel Remote