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What's New in This Release


Siebel Deployment Planning Guide provides important information for planning deployments of Oracle's Siebel CRM software.

What's New in Siebel Deployment Planning Guide, Siebel CRM 18.6 Update

Table 1 lists the changes in this revision of the documentation to support this release of the software.

NOTE:  Siebel 2018 is a continuation of the Siebel 8.1/8.2 release.

Table 1. What's New in Siebel Deployment Planning Guide, Siebel CRM 18.6 Update
Topic
Description

Components Involved in Service Failures

Modified topic. As of Siebel CRM version 17.5, application containers for Siebel Application Interface instances on multiple nodes can be load balanced using Apache HTTP Server (httpd) and Apache Tomcat Connector (mod_jk).

What's New in Siebel Deployment Planning Guide, Siebel CRM 18.5 Update

Table 2 lists the changes in this revision of the documentation to support this release of the software.

NOTE:  Siebel 2018 is a continuation of the Siebel 8.1/8.2 release.

Table 2. What's New in Siebel Deployment Planning Guide, Siebel CRM 18.5 Update
Topic
Description

Defining High Availability Policies

Modified topics. As of Siebel CRM 18.5 Update, Siebel CRM supports an optional native clustering feature for Siebel Gateway, to provide high availability benefits to Siebel CRM customers. This feature works at the software level and is the preferred and recommended approach for clustering the Siebel Gateway. For more information, see the Siebel Installation Guide for the operating system you are using.

What's New in Siebel Deployment Planning Guide, Siebel 2018

No new features have been added to this guide for this release. This guide has been updated to reflect only product name changes.

NOTE:  Siebel 2018 is a continuation of the Siebel 8.1/8.2 release

What's New in Siebel Deployment Planning Guide, Siebel Innovation Pack 2017

Table 3 lists the changes in this revision of the documentation to support this release of the software.

NOTE:  Siebel Innovation Pack 2017 is a continuation of the Siebel 8.1/8.2 release.

Table 3. What's New in Siebel Deployment Planning Guide, Siebel Innovation Pack 2017
Topic
Description

Multiple topics

Modified topics.

Siebel Gateway Name Server has been replaced by a new module called Siebel Gateway. The siebns.dat file is no longer used to store configuration data.

Siebel Web Server Extension (SWSE) has been replaced by a new module called Siebel Application Interface. Load balancing is natively supported. The eapps.cfg file is no longer used.

For more information about the Siebel CRM technology changes in the current release, see the Siebel Installation Guide for the operating system you are using.

Multiple topics

Modified topics. The Siebel Repository file (SRF) is no longer used. Siebel CRM applications use the Siebel runtime repository. For more information, see Using Siebel Tools.

"Choosing a Load Balancing Method"

Deleted topic. This topic contained obsolete information about load balancing.

Siebel Product Configurator Server Components

Modified topic. Added information about the Oracle Constraint Technology integration for Siebel Product Configurator, which is available as an alternative way to deploy Siebel Product Configurator. For the current release, such an integration is in developer preview status only.

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