Siebel Field Service Guide > Service Activities >

Activity Charts


Table 3 lists the descriptions of the charts in the Chart view for activities.

Table 3. Descriptions of Charts for Activities
Chart
Description

Account and Type Analysis

This chart includes the following graphs:

  • The number of activities for each account.
  • The number of activities for each type of account.

Contact Analysis

The number of activities for each contact.

New Activities Analysis

The number of new activities as a function of a calendar period.

Status Analysis by Owner

The number of activities for each owner.

Status and Priority Analysis

This chart includes the following graphs:

  • The number of activities for each status category.
  • The number of activities for each priority category.

Symptom and Resolution Analysis

This chart includes the following graphs:

  • The number of activities of each symptom type.
  • The number of activities for each resolution code.

Trend Analysis by Activity Type

The number of activities of each type as a function of calendar period.

Trend Analysis by Product

The number of activities for each product as a function of calendar period.

Siebel Field Service Guide Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Legal Notices.