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Siebel Field Service Guide > Agreements and Entitlements > Workflows for Entitlement Creation and Verification > FS - Verify Entitlement SR Best Response Time WorkflowThe FS - Verify Entitlement SR Best Response Time workflow automates the process of verifying entitlements on a service request. This workflow automatically selects the entitlement with the best response time, and then enters the commit time on the service request. For more information about the methods that this workflow calls, see FS Verify Entitlement Business Service. This workflow is called when a user click the Verify Best Time button for a service request. Figure 11 shows this workflow. Workflow Description. This workflow performs the following actions:
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