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Siebel Field Service Guide > Dispatch Board > Process of Configuring the Dispatch Board > Adding Drilldowns to the Dispatch Board Gantt ChartYou can add drilldowns to the Gantt chart of the Dispatch Board to help streamline navigation to and from this screen. In the following tasks, you configure a drilldown for the Phone field that you added in Displaying Additional Information on the Y-Axis of the Dispatch Board Gantt Chart. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools. To allow users to drill-down on the new Phone field, perform the following procedures:
This task is a step in Process of Configuring the Dispatch Board. Creating the Drilldown ObjectPerform the following procedure to create a new Phone drilldown object. To create the drilldown object
Creating the Applet User Properties for the DrilldownPerform the following procedure to create the applet user properties for drilldown on the Pane 0 Col 6 Phone field. To create the applet user properties for the drilldown
Viewing the New Drilldown ObjectDeliver the changes to the Integration Branch and view the new Phone drilldown object on the Gantt chart of the Dispatch Board. |
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