Siebel Field Service Guide > Charges and Invoices > Workflows for Charges and Invoices >

FS - Generate Conditional Charge Process Workflow


The FS - Generate Conditional Charge Process workflow creates conditional charges by using the defined rules in the conditional charge plan. For more information about the methods that this workflow calls, see FS Generate Conditional Charge Process Business Service.

This workflow is called when the user clicks the Charge button in the Conditional Charges view in the Line Items view in the List view of the Agreements screen.

Figure 16 shows this workflow.

Figure 16. FS - Generate Conditional Charge Process Workflow

Workflow Description. This workflow performs the following actions:

  1. Business Service:42-4SAVA. This step calls the GetCondCharge method to get the conditional charge for the agreement.
  2. Business Service:42-4Y6AG. This step calls the GenerateCharge method to use the conditional charge to adjust the charge.
Siebel Field Service Guide Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Legal Notices.