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Mobile Computing Support

Service engineers in the field can access Siebel Field Service on their laptop computers and mobile devices. Later, they can synchronize to send local changes to the Field Service server and to retrieve new information from this server. Siebel Business Applications support synchronization over LANs, WANs, dial-up connections, connected and disconnected networks, and the Internet.

Siebel Field Service accommodates uncommitted transactions for inventory transfers in the field so that users can track part movements without immediate access to records in the corporate computer. When these transactions are synchronized with a Field Service server, they are committed and recorded in the server database.