Siebel Field Service Guide > Scheduling Using Siebel Scheduler >

Defining Breaks

Schedules can include any number of breaks. To define breaks, you first define a break type. For more information, see Breaks.

This task is a step in Process of Administering Schedules Using Siebel Scheduler.

To define a break type

1. Navigate to the Administration - Data screen, then the Work Types view.
2. Create a new work type record, and complete the fields as appropriate.

After you define the break type, you set the name of the break type.

To set the name of a break type

1. Navigate to the Administration - Application screen, then the System Preferences view.
2. Select the Sch:Break Time Id system preference.
3. In the System Preference Value field, enter the row ID for the break.