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Siebel Field Service Guide > Scheduling Using Siebel Scheduler > Creating Constraint Sets for Schedules > Defining ConstraintsYou create constraints using the Constraint Wizard. This wizard guides you step-by-step through the process. You select a constraint template and then either select or enter the appropriate values. Do not define contradictory constraints. For example, the following constraints conflict with each other if both constraints are hard constraints and if the duration of the activities is less than 2 hours:
In this example, the Optimizer cannot find a solution and fails to schedule the activities. Test new constraints before releasing the constraints into a production environment. Leaving the constraints as soft constraints might help to avoid problems. However, too many soft constraints and not enough hard constraints can hamper performance. After you define constraints, you can define constraint sets that are associated with service regions. For more information, see Defining Constraint Sets.
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