Siebel Global Deployment Guide > Planning Global Deployments >

About Planning Your Global Deployment

As you evaluate your global deployment needs, start with the following steps:

1. Determine what your base application language will be, for example, U.S. English (ENU).
2. Consider the available industry-specific products and the operating systems that you use.
3. Install and configure the Siebel Business Applications software for a development environment. For details, see the Siebel Installation Guide for the operating system you are using, and see Step 8 (which is for a production environment). For more information about the development environment, see Using Siebel Tools.
4. Determine which application elements need to be localized. For example:
   • Menus
   • Picklists
   • Lists of values
   • View names
   • Strings in applets
   • Correspondence templates
   • Communications templates (for example, for Siebel Email Response, Send Email, or Send Fax)
   • Forecasts
   • Personalization rules
   • Workflow policies
   • Assignment rules
   • Currency
   • Master data (for example, product and catalog data)
   • iHelp

     For more information about creating and administering iHelp, see Siebel Applications Administration Guide.

5. Perform a gap analysis to determine functionality that needs to be improved or that needs to be turned off.

   You might determine that you need to perform additional steps to enable multilingual support. For example, you might want to enable multilingual lists of values to support multilingual picklists. In this case, evaluate your Siebel Business Applications' performance for columns used in search specifications.

6. Configure your Siebel Business Applications software based on your company's business requirements. For details on application configuration tasks, see Configuring Siebel Business Applications and other applicable documentation.
7. Test and validate your localized applications. Correct any issues before deployment.
8. For a production environment, deploy the Siebel Business Applications to a global user base. For details, see the Siebel Installation Guide for the operating system you are using, Siebel Database Upgrade Guide, and other books on the Siebel Bookshelf. Do the following:
   • Install the Siebel Gateway, Siebel Server, Application Interface, and other modules, with the Siebel Language Packs that you require, for your production system. The language packs include the language-specific run-time environment: resource libraries such as DLL files, configuration (CFG) files, error messages, help files, and so on. (You will also deploy files that you updated during the application configuration process.) For more information about this task, see the Siebel Installation Guide for the operating system you are using.
   • Install the Siebel database for the production environment. This task installs seed data and repository data for the primary language into the Siebel database. For more information about this task, see the Siebel Installation Guide for the operating system you are using. For more information about the production environment, see Using Siebel Tools.
   • Install language-specific seed data for all of the other deployed languages into the Siebel database.
   • Install language-specific repository data for all of the other deployed languages into the Siebel database.
   • Using Siebel Management Console, configure the Siebel Gateway, Siebel Enterprise, Siebel Server, Application Interface, and other modules. For more information about this task, see the Siebel Installation Guide for the operating system you are using.
   • Install the Siebel Mobile Web Client and deploy it in the local language by including the necessary Siebel Language Packs.

     For more information, see the Siebel Installation Guide for the operating system you are using, Siebel Remote and Replication Manager Administration Guide, and Siebel Anywhere Administration Guide.

     NOTE:  Many tasks for multilingual deployments are more complex and time-consuming than they are for a single-language deployment. Such tasks include installing applications, localizing custom configurations, administering data in multiple languages (MLOV and master data), testing localized applications in each deployed language, training users, and so on. Depending on your requirements, additional hardware might be needed to support deploying multilingual applications globally.