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Configuring Multiple Quotes to Go Definite


When multiple quotes are generated from one opportunity, and the status of one of those quotes is set to Definite, then by default, Siebel Hospitality sets the status of the other quotes of that opportunity to Lost/Turndown. However, you can disable the update to non-Definite quotes of the opportunity. In this case, it becomes possible for more than one quote of the same opportunity to go Definite.

When a quote of an opportunity is set to Definite, the status of the other quotes of that opportunity is controlled by the value of the TNT SHM Disable Accept Quote field in the Quote business component. The possible TNT SHM Disable Accept Quote field values are as follows:

  • N (default). Sets the statuses of all other quotes of the same opportunity to Lost/Turndown.
  • Y. The statuses of other quotes of the same opportunity do not change, and more than one quote of the same opportunity can go Definite.

This field works together with the TNT SHM Update Opty Rev - Disable user property, which disables the update to the revenue of an opportunity from the revenue of the Definite quote. For more information about the TNT SHM Update Opty Rev - Disable user property, see Disabling Opportunity Revenue Updates.

To allow multiple quotes of the same opportunity to be able to go Definite, follow this procedure.

This task is a step in Process of Configuring Opportunities and Quotes.

To configure multiple quotes to go Definite

  1. Start Oracle's Siebel Tools.
  2. Query for the Quote business component and search for the TNT SHM Disable Accept Quote field.
  3. Change the value of the TNT SHM Disable Accept Quote field to Y.
  4. Compile the SRF file used by your Siebel application.

For more information about changing the values of objects in Siebel Tools, see the chapter on working with objects in Using Siebel Tools.

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