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Siebel Hospitality Guide
What's New in This Release
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Overview of Siebel Hospitality
About Siebel Hospitality
Business Purposes of Screens in Siebel Hospitality
Purposes of Siebel Hospitality Administration Screens
Purposes of Siebel Hospitality End-User Screens
Viewing Information on the Hospitality Home Page (User)
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Getting Started with Siebel Hospitality
Roadmap for Setting Up Siebel Hospitality
Process of Setting Up Hospitality Workflows
Activating Hospitality Workflows
Verifying That Hospitality Workflows Are Active
Generating Database Triggers for Hospitality Workflows
Triggering the TNT SHM Quote Group Workflows with Workflow Monitor Agent
Running the Nightly Hospitality Workflows
Activating the TNT Event Check Status State Model
Process of Configuring Opportunities and Quotes
Configuring Multiple Quotes to Go Definite
Disabling Opportunity Revenue Updates
Generating Quotes for All Opportunity Properties
Disabling Date Synchronization
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Setting Up Properties
About Hospitality Properties
Roadmap for Setting Up Hospitality Properties
Creating Addresses for Properties
Setting Up Guest Conveniences
Adding Property Records
Setting Up Nonparticipating Properties
Defining Property Facilities and Room Services
Defining Property Day Parts
Assigning the Property Team
Defining the Neighborhood Characteristics of a Property
Defining the Property Profile
Defining Property Policies
Creating Sell Notes for a Property
Viewing the Property Calendar
Process of Adding Property Floor Plans
Attaching a Floor Plan to a Property
Allowing Floor Plan Viewing from the Function Space Diary
Configuring the Floor Plan Website Option
Process of Setting Up Property Clusters
Creating a Property Cluster
Assigning Clusters to a User
Viewing Cluster Records
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Setting Up Function Spaces, Sleeping Rooms, and Suites
About Function Space Administration
Roadmap for Setting Up Function Spaces, Sleeping Rooms, and Suites
Process of Setting Up Function Spaces
Creating Indivisible Specific Spaces
Creating Configured Specific Spaces
Setting Up Function Space Categories for a Property
Marking a Space or Category as Requiring Backup
Associating Specific Spaces with a Function Space Category
Configuring the Do Not Move Flag
Defining Setup Style List Values
Associating Setup Styles and Packages with Properties
Associating Setup Styles with Function Space Categories
Optimizing Setup Styles for Specific Spaces
Process of Setting Up Sleeping Rooms
Creating Sleeping Room Records
Mapping a Generic Room Type to Property-Specific Room Types
Mapping a Run of House Room Type to Property-Specific Room Types
Setting User Properties for Sleeping Room Mapping
Scenarios for Mapping Sleeping Rooms
Process of Setting Up Suites
Setting Up Indivisible Specific Space Suites
Setting Up Configured Specific Space Suites
Setting Up a Suite Category
Associating Suite Specific Spaces with a Category
Associating Setup Styles with Suite Categories
Setting Up Suite Administration
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Setting Up Products and Assets
About Product Administration in Siebel Hospitality
Roadmap for Setting Up Products and Assets
Process of Creating the Hospitality Revenue Category Hierarchy
Creating a Revenue Parent Category
Creating a Revenue Category
Creating a Revenue Subcategory
Creating Notes for a Revenue Category
Process of Setting Up Hospitality Products
Creating Simple Hospitality Products
Creating Complex Hospitality Products
Process of Creating Generic and Property-Specific Products
Creating Generic Room Blocks
Creating Generic Catering Products
Creating Property-Specific Products
Mapping Property-Specific Products to a Generic Catering Product
Process of Adding Catalog Visibility to Hospitality Products
Creating a Product Catalog
Creating a Product Category
Adding Products to Catalogs and Categories
Adding Access Groups to Catalogs
Adding Access Groups to Categories
Process of Managing Function Spaces, Sleeping Rooms, and Categories as Products
Navigating to the Administration - Product Screen from the Property Administration Screen
Defining Product Attributes for Function Spaces, Categories, and Sleeping Rooms
Adding Product Attributes to Function Spaces, Categories, and Sleeping Rooms
Setting Up Function Space Product Features
Associating a Product Feature with a Function Space or Category
Forecasting Product Consumption
Process of Defining Hospitality Assets
Creating Hospitality Assets
Defining Asset Inventory Display in the Function Space Diary
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Setting Up Property-Specific Menus and Packages
About Menus and Packages Administration
Roadmap for Setting Up Menus and Packages
Associating a Default Catalog Category with a Property
Process of Creating Property-Specific Products
Adding Products to a Property
Associating Prices with a Property-Specific Product
Creating Assets for Property-Specific Products
Process of Creating Property-Specific Menus
Adding Menus to a Property
Adding Items to a Property-Specific Menu
Associating Prices with a Property-Specific Menu
Process of Creating Property-Specific Packages
Adding Packages to a Property
Adding Items to a Property-Specific Package
Associating Prices with a Property-Specific Package
Sharing Property-Specific Products with Other Properties
Process of Performing Ongoing Menus and Packages Administration
Assigning Property-Specific Products to Catalog Categories
Creating Pricing Intervals for Property-Specific Products
Viewing Property Price Lists
Setting User Properties for Menus and Packages
Revenue Allocations for Menus and Packages
Scenarios for System-Calculated Revenue Allocations
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Setting Up Inventory Controls
Process of Setting Up Inventory Controls
Viewing Inventory Controls and Visibility
Defining Function Space and Suite Inventory Controls
Information Display Options in the Valid Authorization Levels List
Querying for Function Space Inventory Controls
Editing Function Space Inventory Controls
Defining Sleeping Room Inventory Controls
Information Display Options in the Total Group Availability List
Editing Sleeping Room Inventory Controls
Querying for Sleeping Room Inventory Controls
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Defining Day Parts, Status Indicators, and Setup Style Translations
About Function Space Administration
Process of Defining Day Parts, Status Indicators, and Setup Style Translations
Setting Up Property Day Parts
Defining Function Space and Asset Inventory Status Indicators
Defining Turntime and Time Interval Information for Function Space Display
Defining Active and Backup Colors
Defining Status Color Schemes for the Function Space Diary
Defining Display Options for Child Functions and Dependencies
Defining Setup Style Translations for Function Spaces
Setting User Properties for the Function Space Diary
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Setting Up Charge Codes, Taxes, and Service Charges
About Hospitality Charge Codes, Taxes, and Service Charges
Process of Setting Up Charge Codes, Taxes, and Service Charges
Administering Revenue Categories
Associating Revenue Categories with Products
Administering Service Charges
About Administering Service Charges
Creating a Service Charge
Associating a Service Charge with a Property
Administering Tax Codes
About Administering Tax Codes
Creating a Tax Code
Associating a Tax Code with a Property
Associating Tax Codes with Service Charges
Administering Charge Codes
About Administering Charge Codes
Defining Charge Codes
Associating Charge Codes with Tax Codes
Associating Charge Codes with Service Charges
Reviewing Charge Codes for a Revenue Category
Viewing Property-Specific Taxes and Service Charges
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Setting Up Pricing and Property Pricing
About Pricing and Property Pricing
Process of Setting Up Product and Property Pricing
Setting Up Price Lists
Administering Property Pricing
About the Property Pricing Profile
Creating a Property Pricing Profile
Defining Weekday and Weekend Days
Defining a Profit Series and Percentages
Defining Future Date Adjustments for Revenue Categories
Setting Up Special Dates
Administering Function Space Pricing
Setting Up Pricing Day Parts
Defining Function Space Pricing Rules
Setting Up Average Values and Function Types
Marking Function Spaces as Unavailable or Out Of Order
Accessing the Function Space Calendar
Administering Sleeping Room Pricing
Setting Up Rates for Sleeping Rooms
Defining Government Sleeping Room Pricing Rules
Accessing the Sleeping Room Calendar
Setting Up Controls for Function Spaces, Catering Products, and Sleeping Rooms
Administering Discount Pricing
Setting Up Full Day Discounts for Function Spaces
Setting Up Property Day Parts
Defining Full Day Discounts
Setting Up Volume Discounts
Creating Volume Discounts
Adding Volume Discount Line Items
Associating Volume Discounts with a Property
Creating Aggregate Volume Discounts for Sleeping Rooms and Suites
Setting Up a Matrix Series
Creating a Matrix Series for a Property
Defining an Account Matrix Discount
Defining a Segment Matrix Discount
Modifying Adjustment Amounts for a Matrix Series
About Matrix Discount Adjustment Types
Setting Up Suite Pricing for Multipurpose Spaces
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Setting Up Meeting Packages
About Meeting Packages
Process of Setting Up Meeting Packages (Administrators)
Creating Meeting Packages
Associating Functions and Function Line Items with a Meeting Package
Associating Nonfunction Line Items with a Meeting Package
Associating Sleeping Room Types and Pricing Intervals with a Meeting Package
Starting Meeting Package Price Per Day Calculations
About Meeting Package Price Per Day Calculations
Example of Meeting Package Price Per Day Calculations
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Defining Event Templates
About Event Templates
Process of Creating Event Templates
Creating a Generic Event Template
Creating a Property-Specific Event Template
Adding an Agenda and Line Items to an Event Template
Adding nonfunction Line Items to an Event Template
Adding Room Block Information to an Event Template
Adding Room Blocks and Line Items to an Event Template
Adding Historical Opportunities to an Event Template
Adding Properties to an Event Template
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Managing Hospitality Accounts and Contacts
About Hospitality Accounts and Contacts
Process of Managing Hospitality Accounts
Managing the Account Travel Profile
Creating an Account Travel Profile
Adding Brands to the Travel Profile
Adding Intermediary Accounts to the Travel Profile
Adding Competitors to the Travel Profile
Adding Credit Card Spending Details to the Travel Profile
Adding Travel Control Assessments to an Account
Creating Account Event Templates
Viewing Account Transactions
Viewing Opportunities for Intermediary Accounts
Creating an Account Business Plan
Process of Managing Hospitality Contacts
Managing a Travel Profile for a Contact
Creating Event Templates for a Contact
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Capturing Hospitality Opportunities
Scenario for Capturing Hospitality Opportunities
Process of Capturing Hospitality Opportunities
Creating Event Opportunities
Adding a Function Agenda and Line Items to an Event Opportunity
Adding a Function Agenda to an Event Opportunity
Adding Line Items to a Function Agenda
Organizing Functions with the Function Agenda Buttons
Adding Room Block Information to an Event Opportunity
Capturing Room Block Information with Rapid Room Block
Adding Room Block Information to an Opportunity
Adding Room Blocks to an Opportunity
Adding Room Block Line Items to an Opportunity
Copying Room Block Line Items
Selecting Properties for an Event Opportunity
Searching for Properties for an Opportunity
Identifying a Property for an Opportunity
Adding a Property to an Opportunity
Applying an Event Template to an Opportunity
Creating an Event Template from an Opportunity
Adding Details to an Event Opportunity
Modifying the Opportunity Arrival Date
Adding Activities to an Event Opportunity
Adding Attachments to an Event Opportunity
Adding Notes to an Event Opportunity
Adding Billing Information to an Event Opportunity
Adding Macro Estimates to an Event Opportunity
Adding an Assessment to an Event Opportunity
Capturing Event Opportunity Information
Assigning Host and Affiliate Relationships to Opportunities
Creating a Host Opportunity
Associating Affiliate Accounts with a Host Opportunity
Creating an Affiliate Opportunity
Viewing Opportunity Details with the Opportunity Explorer
Analyzing Opportunities with Charts
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Associating Historical and Future Data with Hospitality Opportunities
About Histories and Futures Functionality
Scenario for Researching Historical Data
Process of Setting Up Histories and Futures Data
Entering Records for Competitor Properties (Administrator)
Configuring Fields for Histories and Futures (Administrator)
Setting Up Event Templates for Histories and Futures (Administrator)
Importing Historical and Future Data (Administrator)
Exporting Historical and Future Data (Administrator)
Setting User Properties for Histories and Futures (Administrator)
Process of Managing Histories and Futures Data
Entering Historical Data in the Histories Screen (User)
Associating Historical and Future Opportunities with a Present Opportunity (User)
Applying an Event Template to a Historical Opportunity (User)
Sharing Historical and Future Opportunities with Another Property (User)
Workflows for Histories and Futures Functionality
TNT Nightly 30 60 90 Day Pickup Workflow
TNT Nightly Update History Opportunity Workflow
TNT Update History Opportunity Workflow
TNT SHM Create Function Order Workflow
TNT SHM Create One Quote Workflow
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Managing Recurring Events
About Recurring Events
Process of Creating Recurring Events
Creating Recurring Events
Creating the Recurring Event Opportunity
Creating Subopportunities for Event Opportunities
Setting the Recurrence for Subopportunities
Generating Quotes for Recurring Events
Generating Quotes for Subopportunities
Compiling Aggregate Quotes for Recurring Events
Compiling What-If Aggregate Quotes for Recurring Events
Completing an Aggregate Quote Evaluation
Overriding the Prices of All Rooms for an Aggregate Quote
Changing the Projected Property for a Subopportunity Quote
Submitting an Aggregate Quote for Evaluation
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Managing Property-Specific Event Quotes
About Property-Specific Quotes
Asynchronous Generation of Multiple Quotes
Scenario for Managing Property-Specific Event Quotes
Roadmap for Managing Property-Specific Event Quotes
Generating an Event Quote
Generating Quotes from Opportunities
Generating Quotes from Recurring Events
Generating Quotes from Host-Affiliate Opportunities
Generating Host Quotes
Generating Affiliate Quotes
Modifying an Event Quote
Changing the Sales Manager and Event Manager for a Quote
Changing Multiple Event Quotes
Applying a Property-Specific Event Template to a Quote
Creating an Event Template from a Quote
Adding Details to an Event Quote
Modifying the Event Quote Arrival Date
Adding Notes to a Quote
Adding Activities to a Quote
Adding Attachments to a Quote
Verifying and Updating Billing Information for a Quote
Entering and Tracking Booking Fee Information for a Quote
Entering Credit Check Information for an Event Quote
Managing Functions Associated with Quotes
Adding Functions and Function Line Items to a Quote
Creating a Hierarchy of Quote Functions
Adding Resource Cluster Line Items to a Quote
Validating Functions and Function Line Items for a Quote
Preventing Functions from Being Moved
Changing Function Spaces with Product Features
Managing Quote Functions
Copying Function Line Items to a Different Quote
Adding Nonfunction Line Items to a Quote
Managing Event Room Block Information in Quotes
Updating Room Blocks for a Quote
Adding Room Block Line Items to a Quote
Updating Negotiation Rates for a Quote
Reviewing the Room Block Summary Information
About Time Shifts for Function Spaces and Sleeping Room Blocks
Process of Reviewing Quote Details
Accessing the Quote Summary
Reviewing the Quote Summary Header
Reviewing the Quote Summary Revenue Thresholds
Reviewing the Quote Summary Negotiation Rates
Reviewing the Quote Summary Functions and Function Line Items
Reviewing the Quote Summary Room Blocks and Room Block Line Items
Scenarios for Calculating Taxes, Service Charges, and Revenues
Reviewing Quote Discounts
Applying Discount Percentages to Quotes, Functions, Room Blocks, and Line Items
Applying a Negotiated or Discount Price to Line Items
Reviewing Function Discounts
Reviewing Room Block Discounts
Reviewing the Pricing Waterfall for Function Spaces and Sleeping Rooms
Reviewing the Total Discount for a Quote
Reviewing Revenue Estimates for Quote Functions
Reviewing Parent Revenue Category Revenue Estimates
Changing Revenue Category Estimates
Reviewing Macro Estimates for Quotes
Viewing the Quote Event Calendar
Analyzing Quotes, Functions, and Room Blocks with Charts
Process of Managing Meeting Packages in a Quote
Adding Meeting Packages to a Quote
Managing Functions and Function Line Items in a Quote Meeting Package
Managing Nonfunction Line Items in a Quote Meeting Package
Updating Function and Nonfunction Line Item Prices for a Meeting Package in Quotes
Updating Room Block Line Item Prices for a Meeting Package
Managing Room Blocks and Room Block Line Items in a Quote Meeting Package
Modifying Arrival Dates in a Quote Meeting Package
Time Shifting a Quote Meeting Package
About Core and Noncore Field Behaviors in Quotes
Workflow for Copy Function Line Items Functionality
TNT SHM Copy Line Items Workflow
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Managing Hospitality Inventory
Process of Managing Hospitality Event Inventory
About Managing Function Characteristics at the Opportunity Stage
About Managing Room Block Characteristics at the Opportunity Stage
About Managing Property Characteristics at the Opportunity Stage
Overview of Quote Generation
Overview of Function Space Reservation
About Space Holds
About Managing Functions at the Quote Stage
Hold Function Space with Reserve and Next Fit
Optioning Function Space
Overbooking Function Space
Canceling a Function
Processing Backup Spaces with the Inventory Buttons
Copying a Function
About Function Status Values
Assigning a Function to a Specific Space
About Function Detailing
Detailing a Function
Booking Suites for Functions
About Inconsistent Setup Styles and Function Space
About Unit of Measure Conversions for Function Space Area
Flagging a Function for a Spacious Setting
Managing Functions That Require Backup Space
Identifying Function Spaces That Require Backup Spaces
Adding and Reserving Backup Function Spaces
About Booking Types for Function Spaces
Switching a Function to the Backup Space
Managing Room Blocks at the Quote Stage
Reserving and Overbooking Room Blocks
Copying Room Blocks
Parceling Room Block Inventory from One Room Block to Another
Identifying the Room Block Inventory Buttons
Canceling Room Blocks
Reserving Suite Categories
Reserving Specific Suites
Canceling a Suite Category
Scheduling a Function in a Specific Suite
Background Processes at the Quote Level
Changing Inventory-Critical Reservation Attributes
About Inventory-Critical Fields at the Function Level
About Inventory-Critical Fields at the Room Block Level
About Inventory-Critical Fields at the Quote Level
Time Shifting Event Quotes and Event Quote Items
Time Shifting Event Functions and Room Blocks
Reviewing Time Shift Information at the Quote Level
Event Shifting at the Quote Level
About Run of House Room Types
About Inventory Availability for Run of House Rooms
Checking Inventory Availability
Reviewing Total Group Availability
Reviewing Sleeping Room Type Availability
Reviewing Total, Group, and Transient Availability
Reviewing Group Projected and Blocked Availability
Actualizing a Function
About Out of Order and Unavailable Spaces
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Booking Hospitality Assets
About Hospitality Assets
Description of Hospitality Assets
Overview of Booking Hospitality Assets
Automatic Reservation of Critical Assets
AutoBook and Noncritical Assets
About Double-Booking and Rerenting of Assets
About Cluster Booking of Assets
Process of Booking Hospitality Assets
Defining the Inventory Status Colors
Reserving Critical and Noncritical Assets for Function Line Items
Reserving Cluster Assets for Function Line Items
Viewing Assets Associated with a Product
Viewing Asset Availability and Booking Information
Determining Who Has Reserved an Asset
Locating Substitute Assets
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Managing Property-Specific Menus and Packages
About Managing Menus and Packages
Process of Associating Menus and Packages with Functions
Displaying Quote and Order Functions
Adding Menu and Package Line Items to a Function
Adding Menu and Package Line Items to Event Checks
Process of Managing Menus and Packages
Editing Function Menus, Packages, and Line Items
Adding Product Line Items to a Menu or Package
Creating a Custom Menu or Package for a Function
Automatically Calculating Allocations for Packages
Displaying Menu or Package Revenue Estimates
Substituting Products in a Menu or Package
Looking Up How Many Times a Menu Was Sold
Revenue Estimate Examples for Menus and Packages
Menu and Package Types Reference
Package Per Person Reference
Package Item Price Reference
Package Each Reference
Menu Per Person, Set Price Reference
Menu Per Person, Split Price Reference
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Managing Nonparticipating Properties
About Nonparticipating Properties
Process of Managing Nonparticipating Properties
Setting Up Nonparticipating Properties
Developing Opportunities for Nonparticipating Properties
Generating Quotes for Nonparticipating Properties
Sending a Quote Summary to the Nonparticipating Property
Sending a Quote Evaluation to the Nonparticipating Property
Finalizing Quotes for Nonparticipating Properties
About Orders and Nonparticipating Properties
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Managing the Function Space Diary
About the Function Space Diary
Visibility Rules and the Function Space Diary
Function Space Diary Views
Function Space Diary View Elements
Function and Booking Details in the Function Space Diary
Icons in the Function Space Diary
Viewing ToolTips in the Function Space Diary (Users)
Space Holds in the Function Space Diary
Process of Configuring the Function Space Diary
Configuring Navigation from the Function Space Diary to the Quote and Function Views
Configuring the Function Space Diary Icons
Process of Managing the Function Space Diary
Storing User Preferences for the Function Space Diary
Navigating to the Function Space Diary
Changing the Way Information Is Displayed in the Function Space Diary
Navigating Within the Function Space Diary Time Range
Querying in the Function Space Diary
Moving Objects in the Function Space Diary
Changing Bookings in the Function Space Diary
Assigning Category Bookings to Specific Spaces
Viewing Floor Plans in the Function Space Diary
Printing a Function Space Diary View
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Managing the Function Space Diary in Siebel Open UI
About the Function Space Diary for Siebel Open UI
Using Function Space Diary Controls in Siebel Open UI
Visibility Rules and the Function Space Diary for Open UI
Function Space Diary Views in Siebel Open UI
Function Space Diary View Elements in Siebel Open UI
Function and Booking Details in the Function Space Diary for Siebel Open UI
Icons in the Function Space Diary for Siebel Open UI
Viewing ToolTips in the Function Space Diary for Siebel Open UI (Users)
Viewing Paused On information in the Function Space Diary for Siebel Open UI (Users)
Process of Configuring the Function Space Diary for Siebel Open UI
Configuring Navigation from the Function Space Diary for Open UI to the Quote and Function Views
Configuring the Function Space Diary for Siebel Open UI Icons
Process of Managing the Function Space Diary in Siebel Open UI
Storing User Preferences for the Function Space Diary for Siebel Open UI
Administering Function Space Diary in Siebel Open UI
Navigating to the Function Space Diary in Open UI
Navigating Within the Function Space Diary Time Scale in Siebel Open UI
Navigating Within the Function Space Diary Time Range in Siebel Open UI
Moving Objects in the Function Space Diary
Changing Bookings in the Function Space Diary for Siebel Open UI
Assigning Category Bookings to Specific Spaces
Viewing Floor Plans in the Function Space Diary for Siebel Open UI
Adding a Function in the Function Space Diary View for Siebel Open UI
Copying a Function in the Function Space Diary View for Siebel Open UI
Filtering Function Space Diary for Siebel Open UI Display Options
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Applying Quote and Order Pricing
About Quote and Order Pricing
About Function Space Pricing
Function Space Room Rentals
Profit and Revenue Thresholds
Function Line Item and Revenue Data Repricing
About Sleeping Room Pricing
Pricing and Room Occupancy
Complimentary Room Pricing
Scenarios for Weekday and Weekend Pricing
Calculating Weighted Average Room Rates
Pricing and the Negotiation Floor
Minimum and Maximum Price
About Suite Pricing
About Quote Pricing for Meeting Packages
About Mapping Adjustment Types to Line Item Fields
About Mapping Rental Allocations to Function Space Line Items
About Split Menus in Meeting Packages
Scenario for Processing a Split Menu in a Quote Meeting Package
Scenario for Processing a Set Menu in a Quote Meeting Package
About Calculating Field Values for Quote Meeting Packages
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Managing Hospitality Revenue
About Managing Hospitality Revenue
Scenario for Managing Hospitality Revenue
Process of Managing Hospitality Revenue
Completing the Revenue Evaluation Form
Submitting a Quote for Revenue Evaluation
Evaluating the Event Quote
About Quote Evaluation Responses
Specifying and Assigning Evaluation Activities
Creating an Evaluation Response
Approving a Quote with a Negative Profit Variance
Viewing the Quote Evaluation Response
Updating and Reducing the Negotiation Floor Rate
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Finalizing a Quote, Managing Turnover, and Confirming Event Details
Scenario for Finalizing a Quote, Managing Turnover, and Confirming Event Details
Roadmap for Finalizing a Quote and Managing Turnover
Generating an Agreement from the Quote
Setting an Event Quote Status to Definite
Completing and Submitting the Turnover Checklist
Reviewing the Turnover Checklist
Process of Gathering and Confirming Event Details
Confirming Sleeping Room Details
Confirming Function Space Details
Gathering and Confirming Function Details
Gathering and Confirming Additional Requirements
Managing Event Changes
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Generating and Managing Event Orders
About Event Orders
Scenario for Generating and Managing Event Orders
Process of Generating and Managing Event Orders
Generating Primary Event Orders
Creating Function Orders
Changing an Event Order Associated with a Function
Associating Event Orders with a Function Line Item
Creating Functions on the Orders Screen
Managing Meeting Package Orders
Creating a Hierarchy of Order Functions
Viewing Line Items for an Event Order
Adding Notes to an Event Order
Adding Attachments to an Event Order
Viewing the Total Discount for an Order
Viewing Orders Associated with a Quote
Viewing Event Checks Associated with an Order
Viewing Event Order Specifications for Orders
Viewing the Audit Trail for an Order Line Item
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Generating Event Checks
About Event Checks
Scenarios for Managing Event Checks
Process of Generating Event Checks
Generating Trial Checks
Updating Event Orders
Generating Event Checks
Adding, Changing, and Recalculating Event Check Line Items
Adding Meeting Packages to a Package Event Check
Adding Meeting Package Functions to a Package Event Check
Adding Nonfunction Line Items to a Package Event Check
Splitting Event Checks
Moving Line Items Between Event Checks
Viewing Billable and Nonbillable Event Check Line Items
Posting Event Checks
Reviewing Event Checks
Cancelling Posted Event Checks
About Guest and Accounting Event Check Rules
Event Check Calculation Rules
Meeting Package Products
Simple and Generic Products
Parent Products with Child Records
Mid-Tier Products with Parent and Child Records
Child Products Without Child Records
Workflows for Event Checks Functionality
SHM Trial_Open Check Workflow
SHM Post Check Workflow
SHM Recalculate Invoice Items Workflow
TNT Wrapper Trial_Open Check Workflow
TNT Apply Package Workflow
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Managing Hospitality Reports
About Hospitality Reports
Roadmap for Administering Hospitality Reports
Configuring Headers for Hospitality Reports
Associating Logos with Hospitality Reports
Setting Up Text for Taxes and Service Charges
Configuring Fields for Hospitality Reports
Process of Converting the Banquet Event Order Report to a 12-Hour Format
Downloading the Banquet Event Order Report Template
Configuring the Banquet Event Order Report Template
Uploading the Modified Banquet Event Order Report Template
Configuring the STHeader Calculated Field
Process of Generating Hospitality Reports
Adding Generic Comments to Event Report Headers
Adding Function-Specific Comments to Quote and Order Report Headers
Generating Hospitality Reports
Hospitality Reports Reference
Account Profile Report
Accounting Event Check Report
Banquet Event Order Report
Events Report
Guest Event Check Report
Pro Forma Event Check Report
Resume Report
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User Properties Reference for Siebel Hospitality
About User Properties for Siebel Hospitality
User Properties for Siebel Hospitality
User Properties for Arrival Date Modifications
Applet User Properties for Arrival Date Modifications
Business Component User Properties for Arrival Date Modifications
User Properties for Function Space Diary
Applet User Properties for Function Space Diary
TNT SHM Compact Function Space Diary Applet User Properties
Business Component User Properties for Function Space Diary
TNT SHM Gantt AX Date Time Interval PopUp Business Component User Properties
User Properties for Sleeping Room Mapping
Business Component User Properties for Sleeping Room Mapping
Integration Object User Properties for Sleeping Room Mapping
User Properties for Menus and Packages
Applet User Properties for Menus and Packages
Business Component User Properties for Menus and Packages
User Properties for Histories and Futures
Applet User Properties for Histories and Futures Functionality
Business Component User Properties for Histories and Futures
User Properties for Event Checks
Applet User Properties for Event Checks
Business Component User Properties for Event Checks
Business Service User Properties for Event Checks
User Properties for Banquet Event Order Report
Applet User Properties for Banquet Event Order Reports
Business Component User Properties for Banquet Event Order Reports
User Properties for Space Hold
User Properties for Run of House
User Properties for Sleeping Room Taxes and Service Charges
User Properties for Pivot Applets
Applet User Properties for Pivot Applets
Business Component User Properties for Pivot Applets
Virtual Business Component User Properties for Pivot Applets
User Properties for Meeting Packages
Applet User Properties for the Function Space Diary
Business Component User Properties for the Function Space Diary
Business Component User Property for Opportunities
Applet User Properties for Quotes
Business Component User Properties for Quotes
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