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About Menus and Packages Administration


You can set up simple and complex products that are available throughout Siebel Hospitality. This process is described in Setting Up Products and Assets. However, in Siebel Hospitality, you can also set up products that are specific to selected properties. This chapter describes how to set up menus and packages as property-specific products. By default, a menu or package created in this way is associated with one specific property.

In addition to creating menus and packages that are automatically associated with the property of your choice, the functionality described in this chapter offers a simplified way of creating menus and packages as complex products. To create a menu or package with the functionality described in this chapter, you first create the component simple product items. Then you create a menu or package record and assign items to it. Then you assign prices to the menu or package.

Menus and Packages Defined

A menu is a grouping of Food and Beverage (F&B) items that are sold together, which has one overall price. A menu can include only F&B items. A menu can be a fixed-price menu that costs the same regardless of items selected, or a variable-price menu that depends on the items selected. A variable-price menu can include alternate choices with different prices; for example, a salmon entree for 24.95 or a prime rib entree for 29.95. In this case, the price for each person varies depending on the individual selections.

A package is a grouping that can include any type of items, such as menus, individual F&B items, individual non-F&B items, BEO (Banquet Event Order) items, and other packages.

Both menus and packages are complex products. A menu is composed of multiple simple products, while a package is composed of multiple simple products and, possibly, other complex products as well. For more information about simple products and complex products, see Process of Setting Up Hospitality Products.

Menus and Packages Revenue Breakouts

Siebel Hospitality has views that break down revenue information in detail for accounting purposes, and other views that sum up revenue information for presentation to customers. Siebel Hospitality performs financial breakout calculations, including revenues, taxes, service charges, audio-visual (AV) rentals, sleeping room rentals, banquet room rentals, and so on, in the background. Siebel Hospitality then transmits these calculations to the various revenue buckets and tracking categories.

Guests do not see accounting line item details on their bills. However, if necessary, you can supply guests with this information. You can also track items to revenue categories and subcategories. For example, Liquor, Beer, and Wine subcategories are tracked to the Beverage category.

For more information about, and examples of, revenue breakouts for menus and packages, see Revenue Allocations for Menus and Packages.

Types of Menus and Packages

Several types of menus and packages exist. Each type defines how the menus or packages belonging to that type are priced.

  • Menu Per Person. This menu type provides for one menu for each person. This type can be a set menu, which has a fixed price for each person. Alternatively, this type can be a split menu, which has a variable price for each person, depending on the items selected.
  • Package Per Person. This package type provides a fixed price for each person where individual item prices are not broken out.
  • Package Each. This package type provides a fixed price for a quantity of 1 of the package, regardless of the number of people.
  • Package Item Price. This package type provides a variable price for each person where individual item prices are broken out.

Each menu and package type has pricing rules that are specific to that menu or package type. In the case of a Package Per Person, a Package Each, and a Menu Per Person that is a set menu, there is a set price for the parent product. A customer pays that set price regardless of which child products are included.

In the case of Package Item Price, however, the parent package does not have a set price. Pricing is based on the items in the package and how many of the items the customer orders. For example, the price of a cash bar that includes various beverages is based on the quantity of each child product that is ordered. Similarly, for a Menu Per Person that is a split menu, the price of the parent menu varies according to the items ordered. For example, a split menu might offer a choice of steak or chicken. Depending on the choice, this menu has two different prices.

Instances of Menu Types

This topic shows specific instances of different types of menus.

  • Menu per person, simple set menu. A simple dinner menu might include the items listed in Table 11. This menu has a per-person price of 21.95.
    Table 11. Dinner Menu Example
    Quantity
    Item

    1

    Salad

    1

    Dinner entree

    1

    Vegetable

    1

    Dessert

  • Menu per person, split menu. A sit-down dinner menu might include the items listed in Table 12. The per person price of this menu varies according which dinner entree each diner selects.
    Table 12. Split Dinner Menu Example
    Quantity
    Item Category
    Items

    Choice of 1

    Salad

    Cobb Salad

    Choice of 1

    Dinner entree

    Roast Chicken

    Prime Rib

    Lamb Medallions

    Choice of 1

    Vegetable

    Steamed Broccoli

    Choice of 1

    Dessert

    Chocolate Cake

Instances of Package Types

This topic shows specific instances of different types of packages.

  • Package each. A simple reception desk package might include the items listed in Table 13. This package has a package price of 50.00.
    Table 13. Reception Desk Package Example
    Quantity
    Item

     1

    8-foot table with skirting

     3

    Chairs

     1

    Waste basket

    50

    Name tags

     3

    Marker pens

  • Package per person. A wedding reception package might include both per person items and static items, such as those listed in Table 14. This package has a per person price of 45.00. If 10 people attend the event, then the package includes 10 menus and 1 each of the audiovisual equipment items. The price is 45.00 multiplied by 10, or 450.00.
    Table 14. Wedding Reception Package Example
    Quantity
    Item

    150

    Surf-and-Turf dinner menus per person

       1

    12-foot by 12-foot dance floor

       1

    DJ

       6

    Hours of music

       2

    Microphones

  • Package item price. A cash bar package might include the items listed in Table 15. The per person price of this package varies according to the numbers and types of items ordered from each category.
    Table 15. Cash Bar Example
    Quantity
    Item Category
    Items

    Any

    Soft drinks

    Cola

    Orange soda

    Root beer

    Any

    Alcohol beverages

    Beer

    Wine

    Cordials

    Any

    Caffeine beverages

    Coffee

    Tea

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