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About Product Administration in Siebel Hospitality

In Siebel Hospitality, a product is an item, a group of items, a service, or a group of services that your organization provides during an event. Items might include tables, chairs, and so on. A service might, for example, be a task performed by an audiovisual technician. You can define Hospitality products and product details for use by event managers.

For more information about products, see Siebel Product Administration Guide.

Simple and Complex Products

You can set up the following types of products in Siebel Hospitality:

• Simple Products. Products that cannot be further broken up into smaller subproducts, for example, individual menu items such as seafood chowder or grilled scallop.
• Complex products. Products that can be broken up into subproducts. For example, menus and packages are set up as complex products. Equipment bundles are also set up as complex products. You can enter an audiovisual projector as the product and include subproducts such as extension cord, lens cap, and so on.

You can follow a simplified process to create menus and packages that are automatically associated with specific properties. For more information about defining property-specific menus and packages, see Setting Up Property-Specific Menus and Packages.

Revenue Categories

A product detail definition includes revenue types for reporting purposes and charge codes for tax, charge, and fee calculations.

Products are grouped into revenue parent categories, revenue categories, and revenue subcategories to help organize and administer them and for revenue rollup purposes. Function space revenues are associated with revenue parent categories for revenue rollup purposes.

Siebel Hospitality includes predefined revenue categories that can be used as revenue parent categories. Examples of predefined revenue categories include A/V, Banquet, Beverage, Billing, Food, Rental, Sleeping Room, and Special. The Special category allows users to group unique items for an event, such as fountains, paintings, signboards, and billboards.

Figure 1 shows the relationship between a revenue parent category, a revenue category, a revenue subcategory, a product, and an asset. For each revenue parent category, there can be multiple revenue categories. For each revenue category, there can be multiple revenue subcategories. For each revenue subcategory, there can be multiple products. For each product, there can be multiple assets.

Figure 1. Relationship Between a Category, a Subcategory, a Product, and an Asset

NOTE:  Revenue Category Administration within Siebel Hospitality is different from Category Administration in standard Siebel Business Applications. In Siebel Hospitality, products are categorized for revenue purposes. In a standard Siebel application, however, products are categorized for similarities, and revenue is not affected. For more information about standard product categories, see Siebel Product Administration Guide.