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Visibility Rules and the Function Space Diary


The information that can be viewed in the Function Space Diary depends on the user's assigned responsibility and associated visibility rules. The appropriate views must be added to each responsibility. Table 90 lists user responsibilities and the type of records that users are able to access according to the visibility rule associated with each responsibility.

In the diary, each user is given the maximum visibility by default. For example, if a property user goes to a diary view, then this user can view bookings only for the property assigned to him.

Table 90. User Visibility
User
Visibility Rule

Property user

Users who have a specific property assigned to them can see only bookings relating to that particular property. For more information about property users, see Assigning the Property Team.

Cluster user

Users who are members of a specific cluster can see only bookings that relate to that particular cluster. For more information about cluster users, see Assigning Clusters to a User.

Administrator

Administrators can see bookings for all appropriate organization properties.

Clusters can be used to prevent users at one hotel from gaining an inappropriate competitive advantage by viewing the Function Space Diary of another hotel in the same chain. Typically, users (for example, sales representatives) can view diary information for their own assigned properties as well as any properties assigned to a cluster with which their login ID is associated. For more information about clusters, see Process of Setting Up Property Clusters. Administrators can usually view diary information for properties in all organizations. For more information on adding views to user responsibilities, see Siebel Security Guide.

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