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Siebel Loyalty Administration Guide > Working with Siebel Loyalty Program Members > About Working with Loyalty Members Using the Siebel Application Interface > Entering Loyalty Members' Profiles and PreferencesYou can track members' profiles and preferences, to provide them with service more effectively and to target promotions. For more information on entering members' profiles and preferences, see the following topics:
Entering Loyalty Members' Travel ProfilesYou can track members' travel profiles to provide them with service more effectively and to target promotions. For example, the travel profile can track members':
Members can enter their travel profile through the eLoyalty Web site, or the Member Service Representative can enter the travel profile. NOTE: The values available in the travel profile depend on the partner type entered in the Partner screen, More Info view. For example, if you select Airline as the partner type for a partner, then that partner can be chosen as a preferred airline in Travel Profile view. If you cannot select a partner that you must be able to select in one of these fields, then go to Partner screen, More Info view and make sure the value in the Partner Type field for that partner is the same as one of the current values available in the drop-down list for the Partner Type field. To enter a member's travel profile
Entering Members' HobbiesYou can track members' hobbies to provide them with service more effectively and to target promotions.
Entering Members' Favorite Travel DestinationsYou can track members' favorite travel destinations to provide them with service more effectively and to target promotions. To enter a member's favorite travel destinations
Entering Members' Frequently Travelled RoutesYou can track members' frequently travelled routes to provide them with service more effectively and to target promotions. |
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