Bookshelf Home | Contents | Index | PDF | ![]() ![]() |
Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Programs > Process of Setting Up Loyalty Programs > Defining Vouchers as Tier RewardsWhen members reach a new tier, you can reward them by giving them vouchers. A voucher entitles a member to a specific product. For example, a voucher might entitle a member to an upgrade on an airline flight or on an automobile rental. A voucher can also be issued for a prespecified discount on certain transactions, a free gift (such as a music headset) or a gift certificate with a predefined dollar value. First, the loyalty administrators must create the vouchers, as described in Creating Vouchers for Loyalty Members. After creating these vouchers, the loyalty administrator must associate them with tiers. When a member enters a tier, the member automatically receives the voucher associated with that tier. You do not have to create a promotion to assign the voucher as a tier reward. Just associate the voucher with the tier, as described in the following procedure. This task is a step in Process of Setting Up Loyalty Programs. NOTE: In addition to being rewarded with vouchers, members can be rewarded with special membership cards and special lounge privileges when they reach a new tier. Membership cards and lounge privileges for tiers are not defined in the Tier Rewards view. They are defined in the Tiers form, described in Defining Tier Classes and Tiers. To associate vouchers with tiers
|
![]() ![]() |
Siebel Loyalty Administration Guide | Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |