8Assigning Character Sets for the Email Marketing Server
Assigning Character Sets for the Email Marketing Server
This appendix describes how to assign character sets for the Email Marketing Server. It includes the following topic:
Working with Character Sets for Email Marketing Servers
To change the character set used for outbound emails, add a parameter to the Email Marketing Server profile that is used for the outbound email campaign. The parameter you must add or change is Character Set, using a value from the right column of the table below.
When the Communications Server processes an email request for a campaign, it identifies the character set and locale of the first offer, changes to that offer's character set and locale, and processes that offer and associated offers using that character set and locale.
To assign the character set for the Email Marketing Server configuration
Navigate to the Administration - Marketing screen and then the Servers view.
Query for records of type Email Marketing Server.
Select an email server and add a new parameter type with the name Charset.
Set the parameter value to the value of the character set with which to send the email offer.
The following table identifies the name of the character set used in an email campaign.
Table Character Set Values Used in Email Campaigns
Encoding | Character Set Name | Also Known As | Vendor or Standard Body | Character Set Value (Unicode) |
---|---|---|---|---|
CP10004 |
Arabic |
Macintosh Arabic |
Microsoft or IBM |
CP10004 |
CP1256 |
Arabic |
Not applicable |
Microsoft or IBM |
CP1256 |
CP20420 |
Arabic |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20420 |
CP28596 |
Arabic |
Arabic Alphabet (ISO) |
Microsoft or IBM |
CP28596 |
CP720 |
Arabic |
Transparent ASMO |
Microsoft or IBM |
CP720 |
CP864 |
Arabic |
Not applicable |
Microsoft or IBM |
CP864 |
ISO 8859-6 |
Arabic |
ISOLatinArabic |
International or National Standard |
Arabic |
CP708 |
Arabic |
ASMO708 |
Microsoft or IBM |
CP708 |
CP1257 |
Baltic |
Not applicable |
Microsoft or IBM |
CP1257 |
CP28594 |
Baltic |
Baltic Alphabet (ISO) |
Microsoft or IBM |
CP28594 |
CP775 |
Baltic |
Not applicable |
Microsoft or IBM |
CP775 |
ISO 8859-4 |
Baltic |
Latin4 |
International or National Standard |
Latin4, ISO-8859-4 |
ISO 8859-13 |
Baltic |
Latin7 |
International or National Standard |
Latin7, ISO-8859-13 |
ISO 8859-14 |
Celtic |
Latin8 |
International or National Standard |
ISO-8859-14 |
CCSID 935 |
Chinese, Simplified |
Not applicable |
IBM |
CCSID-935, CCSID935 |
EUC-CN |
Chinese, Simplified |
GB2312, EUC-SC |
UNIX |
GB2312 |
GB2312 |
Chinese, Simplified |
EUC-CN, EUC-SC |
International or National Standard |
GB2312 |
HZ-GB-2312 |
Chinese, Simplified |
HZ-GB-2312 |
International or National Standard |
HZ, HZ-GB-2312 |
CP936 |
Chinese, Simplified |
GBK |
Microsoft or IBM |
CP936, GBK |
MacChinese Simplified |
Chinese, Simplified |
Not applicable |
Macintosh |
MacChinese Simplified |
CCSID 937 |
Chinese, Traditional |
Not applicable |
IBM |
CCSID-937, CCSID937 |
CNS-11643-1986 |
Chinese, Traditional |
EUC-TW |
International or National Standard |
CNS-11643-1986 |
CNS-11643-1992 |
Chinese, Traditional |
EUC-TW |
International or National Standard |
CNS-11643, CNS-11643-1992 |
EUC-TW |
Chinese, Traditional |
CNS-11643-1986, CNS-11643-1992 |
UNIX |
CNS-11643, CNS-11643-1992 |
GB12345 |
Chinese, Traditional |
Not applicable |
International or National Standard |
GB12345 |
Big5 |
Chinese, Traditional |
Not applicable |
International or National Standard |
Big5 |
CP10002 |
Chinese, Traditional |
Macintosh Traditional Chinese |
Microsoft or IBM |
CP10002 |
CP950 |
Chinese, Traditional |
Not applicable |
Microsoft or IBM |
CP950 |
MacChinese Traditional |
Chinese, Traditional |
Not applicable |
Macintosh |
MacChinese Traditional |
MacCroatian |
Croatian |
Not applicable |
Macintosh |
MacCroatian |
CP10007 |
Cyrillic |
Macintosh Cyrillic |
Microsoft or IBM |
CP10007 |
CP1251 |
Cyrillic |
MS Windows Cyrillic (Slavic) |
Microsoft or IBM |
CP1251 |
CP20866 |
Cyrillic |
Cyrillic Alphabet, KOI8-R |
Microsoft or IBM |
CP20866 |
CP20880 |
Cyrillic |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20880 |
CP21025 |
Cyrillic |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP21025 |
CP21866 |
Cyrillic |
Ukranian KOI8-RU |
Microsoft or IBM |
CP21866 |
CP28595 |
Cyrillic |
Cyrillic Alphabet (ISO) |
Microsoft or IBM |
CP28595 |
CP855 |
Cyrillic |
IBM Cyrillic |
Microsoft or IBM |
CP855 |
CP866 |
Cyrillic |
MS DOS Russian |
Microsoft or IBM |
CP866 |
ISO 8859-5 |
Cyrillic |
ISOLatinCyrillic |
International or National Standard |
ISOLatinCyrillic |
MacCyrillic |
Cyrillic |
Not applicable |
Macintosh |
MacCyrillic |
Mac Devanagari |
Devanagari |
Not applicable |
Macintosh |
MacDevanagari |
CP10006 |
Greek |
Macintosh Greek 1 |
Microsoft or IBM |
CP10006 |
CP1253 |
Greek |
Not applicable |
Microsoft or IBM |
CP1253 |
CP20423 |
Greek |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20423 |
CP28597 |
Greek |
Greek Alphabet (ISO) |
Microsoft or IBM |
CP28597 |
CP737 |
Greek |
Not applicable |
Microsoft or IBM |
CP737 |
CP869 |
Greek |
IBM Modern Greek |
Microsoft or IBM |
CP869 |
ISO 8859-7 |
Greek |
ISOLatinGreek |
International or National Standard |
Greek |
MacGreek |
Greek |
Not applicable |
Macintosh |
MacGreek |
MacGujarati |
Gujarati |
Not applicable |
Macintosh |
MacGujarati |
CP10010 |
Gurmukhi |
Macintosh Gurmukhi |
Microsoft or IBM |
CP10010 |
MacGurmukhi |
Gurmukhi |
Not applicable |
Macintosh |
MacGurmukhi |
CP10005 |
Hebrew |
Macintosh Hebrew |
Microsoft or IBM |
CP10005 |
CP1255 |
Hebrew |
Not applicable |
Microsoft or IBM |
CP1255 |
CP28598 |
Hebrew |
Hebrew Alphabet (ISO) |
Microsoft or IBM |
CP28598 |
CP38598 |
Hebrew |
ASCII and Hebrew and private use characters |
Microsoft or IBM |
CP38598 |
CP862 |
Hebrew |
Not applicable |
Microsoft or IBM |
CP862 |
ISO 8859-8 |
Hebrew |
ISOLatinHebrew |
International or National Standard |
Hebrew |
CP10079 |
Icelandic |
Macintosh Icelandic |
Microsoft or IBM |
CP10079 |
CP861 |
Icelandic |
MS DOS Icelandic |
Microsoft or IBM |
CP861 |
MacIcelandic |
Icelandic |
Not applicable |
Macintosh |
MacIcelandic |
CCSID 1027 |
Japanese |
EBCDIK |
Microsoft or IBM |
CCSID-1027, CCSID1027 |
CCSID 290 |
Japanese |
EBCDIK |
Microsoft or IBM |
CCSID-290, CCSID290 |
CCSID 930 |
Japanese |
Not applicable |
IBM |
CCSID-930, CCSID930 |
CCSID 939 |
Japanese |
Not applicable |
IBM |
CCSID-939, CCSID939 |
CCSID 942 |
Japanese |
Not applicable |
Microsoft or IBM |
CCSID-942, CCSID942 |
CP10001 |
Japanese |
Macintosh Japanese |
Microsoft or IBM |
CP10001 |
CP20290 |
Japanese |
(full and half width Latin and halfwidth katakana) |
Microsoft or IBM |
CP20290 |
CP21027 |
Japanese |
(half-width Latin, half-width katakana and private use) |
Microsoft or IBM |
CP21027 |
EUC-JP |
Japanese |
Not applicable |
UNIX |
EUC-JP, EUC-J |
ISO-2022-JP |
Japanese |
Not applicable |
International or National Standard |
ISO-2022-JP |
JIS_X_0201 |
Japanese |
Half-WidthKatakana |
International or National Standard |
JIS_X_0201 |
JIS_X_0208 |
Japanese |
Not applicable |
International or National Standard |
JIS_X_0208 |
MacJapanese |
Japanese |
Not applicable |
Macintosh |
MacJapanese |
Shift-JISMS |
Japanese |
MS_Kanji, CP932 |
Microsoft or IBM |
Shift-JIS, SJIS |
Shift-JIS78 |
Japanese |
Shift-JIS without MS or IBM extensions |
UNIX or Macintosh |
Shift-JIS78, SJIS78 |
CP10003 |
Korean |
Macintosh Korean |
Microsoft or IBM |
CP10003 |
CP1361 |
Korean |
Korean Johab (based on KSC 5861-1992) |
Microsoft or IBM |
CP1361 |
CP949 |
Korean |
Not applicable |
Microsoft or IBM |
CP949 |
EUC-KR |
Korean |
KS_C_5861-1992 |
UNIX |
EUC-KR, EUC-K |
ISO-2022-KR |
Korean |
KS_C_5601-1987 |
International or National Standard |
ISO-2022-KR |
Johab |
Korean |
Not applicable |
International or National Standard |
Johab |
KS_C_5601-1987 |
Korean |
ISO-2022-KR |
International or National Standard |
ISO-2022-KR |
KS_C_5861-1992 |
Korean |
EUC-KR |
International or National Standard |
KS_C_5861-1992 |
MacKorean |
Korean |
Not applicable |
Macintosh |
MacKorean |
CP10000 |
Latin |
Macintosh Roman |
Microsoft or IBM |
CP10000 |
CP10029 |
Latin |
Macintosh Latin2 |
Microsoft or IBM |
CP10029 |
CP10082 |
Latin |
(With mathematical symbols) |
Microsoft or IBM |
CP10082 |
CCSID 1047 |
Latin |
EBCDIC (for IBM Open Systems platform) |
Microsoft or IBM |
CCSID1047 |
CP20261 |
Latin |
(With private use characters) |
Microsoft or IBM |
CP20261 |
CP20269 |
Latin |
Not applicable |
Microsoft or IBM |
CP20269 |
CP20273 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20273 |
CP20277 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20277 |
CP20278 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20278 |
CP20280 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20280 |
CP20284 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20284 |
CP20285 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20285 |
CP20297 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20297 |
CP20833 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20833 |
CP20871 |
Latin |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20871 |
CP28591 |
Latin |
ASCII and Latin accented vowels |
Microsoft or IBM |
CP28591 |
CP28593 |
Latin |
Latin 3 Alphabet (ISO) |
Microsoft or IBM |
CP28593 |
CP850 |
Latin |
MS DOS Multilingual, MS-DOS Latin1 |
Microsoft or IBM |
CP850 |
CP870 |
Latin |
(With fullwidth punctuation) |
Microsoft or IBM |
CP870 |
ISO 8859-1 |
Latin |
Latin1 |
International or National Standard |
Latin1, ISO-8859-1 |
ISO 8859-15 |
Latin |
Latin1 plus Euro symbol and accented characters |
International or National Standard |
ISO-8859-15 |
ISO 8859-2 |
Latin |
Latin2 |
International or National Standard |
Latin2, ISO-8859-2 |
MacRoman |
Latin |
Not applicable |
Macintosh |
MacRoman |
NextStep |
Latin |
Not applicable |
Apple or Next |
NextStep |
Adobe-Standard-Encoding |
Latin |
(used in PS printers) |
Other Corporate |
Adobe-Standard-Encoding |
CP863 |
Latin, Canadian French |
MS DOS Canadian French |
Microsoft or IBM |
CP863 |
CP28592 |
Latin, Central European |
Central European Alphabet (ISO) |
Microsoft or IBM |
CP28592 |
MacCentral European |
Latin, Central European |
Not applicable |
Macintosh |
MacCentral European |
CP1250 |
Latin, Eastern Europe |
Not applicable |
Microsoft or IBM |
CP1250 |
CP20905 |
Latin, Esperanto |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20905 |
CP860 |
Latin, Portuguese |
MS DOS Portuguese |
Microsoft or IBM |
CP860 |
ISO 8859-3 |
Latin, Southeast European |
Latin3 |
International or National Standard |
Latin3, ISO-8859-3 |
ASCII |
Latin, US English |
US-ASCII, CP367 |
International or National Standard |
ASCII |
CP037 |
Latin, US English |
EBCDIC |
Microsoft or IBM |
CP037 |
CP1026 |
Latin, US English |
EBCDIC |
Microsoft or IBM |
CP1026 |
CP1252 |
Latin, US English |
MS Windows Latin1 (ANSI) |
Microsoft or IBM |
CP1252 |
CP20105 |
Latin, US English |
US ASCII |
Microsoft or IBM |
CP20105 |
CP437 |
Latin, US English |
MS-DOS Latin US |
Microsoft or IBM |
CP437 |
CP500 |
Latin, US English |
EBCDIC |
Microsoft or IBM |
CP500 |
CP875 |
Latin, US English |
EBCDIC |
Microsoft or IBM |
CP875 |
CP10017 |
Malayalam |
Macintosh Malayalam |
Microsoft or IBM |
CP10017 |
CP865 |
Nordic |
MS DOS Nordic |
Microsoft or IBM |
CP865 |
ISO 8859-10 |
Nordic |
Latin6 |
International or National Standard |
Latin6, ISO-8859-10 |
Mac Romanian |
Romanian |
Not applicable |
Macintosh |
MacRomanian |
CP852 |
Slavic |
MS DOS Slavic |
Microsoft or IBM |
CP852 |
Adobe-Symbol-Encoding |
Symbol |
(used in PS printers) |
Adobe |
Adobe-Symbol-Encoding |
Adobe-Zapf-Dingbats-Encoding |
Symbol |
(used in PS printers) |
Adobe |
Adobe-Zapf-Dingbats-Encoding |
CP10008 |
Symbol |
Macintosh RSymbol (Right-left symbol) |
Microsoft or IBM |
CP10008 |
MacDingbats |
Symbol |
Not applicable |
Macintosh |
MacDingbats |
MacSymbol |
Symbol |
Not applicable |
Macintosh |
MacSymbol |
CP20838 |
Thai |
(With full-width Latin and punctuation) |
Microsoft or IBM |
CP20838 |
CP874 |
Thai |
IBMThai |
Microsoft or IBM |
CP874 |
ISO 8859-11 (draft) |
Thai |
ISOLatinThai |
International or National Standard |
Thai |
MacThai |
Thai |
Not applicable |
Macintosh |
MacThai |
CP10081 |
Turkish |
Macintosh Turkish |
Microsoft or IBM |
CP10081 |
CP1254 |
Turkish |
Not applicable |
Microsoft or IBM |
CP1254 |
CP28599 |
Turkish |
Turkish (ISO) |
Microsoft or IBM |
CP28599 |
CP857 |
Turkish |
IBM Turkish |
Microsoft or IBM |
CP857 |
ISO 8859-9 |
Turkish |
Latin5 |
International or National Standard |
Latin5, ISO-8859-9 |
MacTurkish |
Turkish |
Not applicable |
Macintosh |
MacTurkish |
MacUkrainian |
Ukranian |
Not applicable |
Macintosh |
MacUkrainian |
BMP |
Unicode |
Not applicable |
Unicode |
BMP, Unicode20:big-endian |
Java |
Unicode |
Way of representing Unicode characters in ASCII |
Oracle |
Java, Unicode20:BOM:Java, Unicode11:Java, Unicode11:BOM:Java |
UCS2 |
Unicode |
ISO-10646-UCS2, UTF16 |
Unicode |
UCS2, Unicode, Unicode20:UCS2 |
Unicode Big-endian |
Unicode |
Not applicable |
Unicode |
big-endian, Unicode20:big-endian, Unicode11:big-endian, Unicode11:BOM:big-endian |
Unicode Little-endian |
Unicode |
Not applicable |
Unicode |
little-endian, Unicode20:little-endian, Unicode11:little-endian, Unicode11:BOM:little-endian |
Unicode11-UCS2 |
Unicode |
Not applicable |
Unicode |
Unicode11-UCS2, Unicode11: UCS2, Unicode11:BOM:UCS2 |
Unicode11-UTF7 |
Unicode |
Not applicable |
Unicode |
Unicode11-UTF7, Unicode11: UTF7, Unicode11:BOM:UTF7 |
Unicode11-UTF8 |
Unicode |
Not applicable |
Unicode |
Unicode11-UTF8, Unicode11: UTF8, Unicode11:BOM:UTF8 |
UTF7 |
Unicode |
Not applicable |
Unicode |
UTF7, Unicode20:BOM:UTF7 |
UTF8 |
Unicode |
Not applicable |
Unicode |
UTF8, Unicode20:BOM:UTF8 |
UTF-EBCDIC |
Unicode |
Not applicable |
Unicode |
UTF8-EBCDIC, UTF-8-EBCDIC |
CP1258 |
Vietnamese |
Not applicable |
Microsoft or IBM |
CP1258 |