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Siebel Marketing User Guide > Creating and Using Offers and Treatments > Process of Working with Email Treatments > Creating Activities for Contacts and Prospects for Email TreatmentsSiebel Marketing can create an activity for each contact and prospect in your mailing. If you enable this option, then Siebel Marketing uses the Email Marketing - Update Status workflow to create the new activities. The workflow is called after each wave batch sent. You can customize the workflow if needed. Table 5 lists the workflow fields and the values used.
NOTE: The value of the Status field is set to Sent at the end of the Email Marketing - Update Status workflow. The Status field is mapped to the STAT_CD column in the S_CAMP_CON table. Although there is a LOV value called Delivered, the email process does not use this value. The following procedure shows how to create activities for contacts and prospects for an email treatment. To create activities for contacts and prospects for an email treatment |
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