Siebel Order Management Infrastructure Guide > Unified Messaging >

Configuring the Display of Messages

When configuring the display of messages, you can choose between two preconfigured mechanisms stored in the UMS, as follows:

• Add a list applet to a view. If you want the messages to be displayed at all times, then include the UMF Messages list applet in a view.
• Expose an icon on an applet. If you do not want to give up the screen space that an applet requires, then expose the UMF "You've got messages" icon on an applet.

Adding a Message Applet to a View

Use the following procedure to add a message applet to a view.

To add a message applet to a view

1. Add the UMF Message List Applet - SI to the view.
2. Add the UMF Passive Virtual Business Component to the Business Object of the view.

Adding a Message Icon to a View

Use the following procedure to a message icon to a view.

To add a "You've got messages" icon to a view

1. Create a new button with the following settings:
   • HTML Bitmap = ICON_TOOLBAR_MSGS
   • HTML Disabled Bitmap= ICON_TOOLBAR_MSGS_OFF
   • HTML Type = MiniButton
   • Method Invoked = MessagePopup
2. Add a user property with the following settings:
   • Name = "Named Method 1: Message Popup"
   • Value = 'INVOKESVC','UMF UI Service','PopupListApplet'
3. Add a user property with the following settings:
   • Name = 'Named Method Check Can Invoke'
   • Submethods = MessagePopup
   • Value = Y