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Supported Features for Siebel Find and Siebel Search


Table 2 summarizes the features available for Siebel Find and Siebel Search.

Table 2. Supported Features for Siebel Find and Siebel Search
Feature
Supported for Find
Supported for Search
Supported for Third-Party SE

Siebel Open UI

Yes

Yes

Yes

Business component indexing

Not applicable

Yes

Yes

File system indexing

Not applicable

Yes

No

Web source indexing

Not applicable

Yes

No

Database source indexing

Not applicable

Yes

No

IMAP email source indexing

Not applicable

Yes

No

Lotus notes source indexing

Not applicable

Yes

No

Secure indexing  

Not applicable

FTP : Yes

FTP indexing: No

Refresh indexing

Not applicable

Yes

No

Incremental indexing

Not applicable

Yes

Yes

Asynchronous indexing

Not applicable

Yes

Yes

Index status monitoring

Not applicable

Yes.

Supported for FTP indexing mode.

Yes

Real time database queries

Yes

No.

Searches are run against search indices.

No

Full text search

Not applicable

Yes

Yes

Keyword search

No

Yes

Yes

Automated suggested keywords

No

Yes

Yes

Parametric search (field based search).

Yes

No

Yes

Case insensitive search

No

Yes

Yes

Wildcard search

Yes.

Applies to any character, including punctuation characters, such as a space, or a comma. The find operation can span more than one word.

Yes.

Does not apply to punctuation characters, such as a space, or a comma. Applies to characters only within a word.

Yes

Boolean operators

No

Yes. Supports AND and OR Boolean operators.

Yes

Searches on content in attachments

No

Yes

No

Searches on external data sources and file systems

Not applicable

Yes

Yes

Search by file format

Not applicable

Yes.

The search can be filtered by the following file types:

  • All
  • HTML
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • PDF
  • Plain text
  • Rich Text Format

NOTE:  This features applies only for FileSystem Search. The file format filter cannot be applied on a Buscomp search.

No

Search by language

Not applicable

Yes

No

Search History

Yes

Yes

Yes

Password Encryption

Not applicable

Not supported for FTP indexing

Not applicable

Computer Telephony Integration

Yes

Not applicable

Yes

Siebel Smart Answer Integration

Yes

Not applicable

Yes

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