Siebel Self Service Administration Guide > Setting Up Siebel Self Service >

About Setting Up Siebel Self Service


Whether you must perform the tasks described in this chapter depends on which of the following installation cases applies to you:

  • If you install the current release (Siebel Innovation Pack 2017) in a new deployment (or as a new installation), you must perform all Siebel Server and Siebel Application Interface configuration. You do not have to perform the tasks described in this chapter.

    For more information about installing and configuring Siebel Server, see Siebel Installation Guide for the operating system you are using.

  • If you install the current release (Siebel Innovation Pack 2017) as a migration installation for an existing Siebel CRM installation of an earlier version, then, you must perform the installation in an environment where there is a valid previous version installed. You must perform the tasks in this chapter. These tasks create the Application Object Manager components that Siebel Self Service uses for all installed and deployed languages.

    For more information about performing migration installations, see Siebel Installation Guide for the operating system you are using.

The tasks described in this chapter apply to any languages that are part of your existing deployment before you install the current release. For a multilingual deployment, you must perform some tasks multiple times, once for each language.

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