Siebel Self Service Administration Guide > Using Siebel Self Service > Managing User Profiles on the Siebel Self Service Web Site >

Updating User Profiles

When customers register on the Siebel Self Service Web site, they create user profiles that include their personal information (such as their names), their contact information (such as their phone numbers), and their passwords. They can update this information in their user profiles.

To update a user profile

1. Click the Side Menu icon on any page, and select My Profile.

   Alternatively, you can click the UPDATE PROFILE link on the home page.

   The User Profile view appears.

2. Click the pencil icon.
3. Change the appropriate fields in the form as necessary, and click the save icon.

   If you do not want to update your profile, then click the back arrow icon.

   The User Profile view appears again.

4. Click Change Password.
5. Enter data in the appropriate fields in the form, and click Save.

   If you do not want to update your password, then click Cancel.

   The User Profile view appears again.