Siebel CTI Administration Guide > Configuring Siebel CTI > Creating or Modifying a Communications Configuration >

Viewing All Communications Configuration Data

Use the Configuration Explorer view to view information about all the elements of your communications configuration.

The Configuration Explorer view displays communications configuration data in a hierarchical format. This view comprises an explorer (tree control) and lists. The explorer is read-only. The explorer is read-only.

This topic is part of Creating or Modifying a Communications Configuration.

To view communications configuration data

1. Navigate to the Administration - Communications screen, then the Configuration Explorer view.

   The Configuration Explorer view is displayed. Any item in the explorer that is preceded by an arrow might contain other configuration items. For example, configurations contain commands, which in turn contain command parameters and associated command data definitions.

2. Click the arrow for an item in the explorer to expand the item and reveal its specific subitems or categories of subitems.
3. Click an item's name in the explorer applet to display subitem information in the relevant list.