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Roadmap for Installing Siebel CRM 18.x Update for an Existing Installation of Siebel CRM 17.x or 18.x

Use this roadmap to guide you in performing the installation tasks for installing Siebel CRM 18.12 Update or the latest Siebel CRM 18.x Update release, where there is an existing installation of Siebel CRM 17.x or 18.x.

NOTE:  For each applicable installed Siebel CRM module of a qualified version, you install only Siebel CRM 18.12 Update. For more information, see Installation-Related Changes for Siebel CRM 18.12 Update.

The installation process for Siebel CRM for a new deployment requires multiple tasks that you perform in the following general sequence:

1. Before performing installation and configuration tasks, review all documented requirements.

   See Before You Install Siebel CRM.

2. Create the network images for all applicable releases of Siebel CRM:
   • Create a network image for Siebel CRM 18.12 Update.

     See Creating the Siebel Installation Image on the Network.

3. For each installed Siebel Enterprise Server module, install Siebel CRM 18.12 Update.

   See Installing Siebel CRM Server Modules.

4. Verify the installation of Siebel CRM modules.

   See Verifying and Troubleshooting Your Installation.

5. For each installed instance of Siebel Tools, install Siebel CRM 18.12 Update.

   See Installing Siebel Web Clients and Siebel Tools.

6. Run the Workspace Ranking (WSRanking) utility on the development database, if you have not already done so.

   For more information, see About Database Updates for Siebel CRM 18.12 Update.

7. (Optional) Run the Repository Upgrade utility on the Siebel database.

   For more information, see About Database Updates for Siebel CRM 18.12 Update.

8. For each installed instance of Siebel Mobile Web Client (or Developer Web Client), install Siebel CRM 18.12 Update.

   See Installing Siebel Web Clients and Siebel Tools.

9. Verify the installation of Siebel Tools and Siebel Mobile Web Clients.

   See Verifying and Troubleshooting Your Installation.

Related Topics

Roadmap for Installing Siebel CRM for a New Deployment

Roadmap for Installing Siebel CRM in a Migration Installation Case (Existing Installation)

Roadmap for Installing Siebel CRM in an Upgrade Case (Existing Database)

Related Books

Siebel CRM 2018 Update Guides and Release Notes, 2382435.1 (Article ID) on My Oracle Support