Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Extending the Connector >

Process of Extending the Connector


This topic describes one example of extending the connector. You might use this feature differently, depending on your business model. To extend the connector, perform the following tasks:

  1. Creating Siebel CRM Objects
  2. Incorporating Your Extensions in Oracle Fusion Middleware

In this example, you add the following new fields to the book appointment flow:

  • Minimum Offset
  • Maximum Offset
  • Primary Activity
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