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Setting the Logging Level of the Siebel Smart Answer Log File


Set the logging level to 5 to get the greatest level of detail in the Siebel Smart Answer log file. Use this setting to monitor the operation of categorization, and to debug Siebel Smart Answer. The size of the log file corresponds to the logging level.

To set the logging level of the Siebel Smart Answer log file

  1. Navigate to the Administration - Server Configuration screen, then the Servers view.
  2. Select the Events tab.
  3. Select the Server Event Configuration tab, then query for CatMgr.
  4. Select a value of 5 in the Log Level field.

NOTE:  You must stop and restart the Siebel Server for your changes to take effect.

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