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Running SDDC to Collect Siebel Gateway Data

This topic provides procedures for collecting Siebel Gateway data using Siebel Diagnostic Data Collector (SDDC) for Microsoft Windows and UNIX.

Running SDDC to Collect Siebel Gateway Data for Microsoft Windows

Use the following procedure to collect Siebel Gateway data for Microsoft Windows.

To run SDDC to collect Siebel Gateway data for Microsoft Windows

1. Navigate to the binary (bin) subdirectory within the Siebel Gateway root directory.
2. Run siebsnap.exe using the /g flag, as shown, and, as necessary, additional parameters listed in Table 35:

   siebsnap.exe /g

3. Review the collected information in the siebsnap output directory, which is created by the SDDC utility under the gtwysrvr directory.

Running SDDC to Collect Siebel Gateway Data for UNIX

Use the following procedure to collect Siebel Gateway data for UNIX.

To run SDDC to collect Siebel Gateway data for UNIX

1. Do Preparing the UNIX Environment to Run SDDC.
2. Enter the siebsnap command using the -g flag, as shown, and, as necessary, additional parameters listed in Table 36:

   siebsnap -g siebel_gateway_name

   NOTE:  Alternatively, use -g this_server.

3. Review the collected information in the computer-name_gateway output directory.