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Running SDDC to Collect Siebel Server Data


This topic provides procedures for collecting Siebel Server data using Siebel Diagnostic Data Collector (SDDC) for Microsoft Windows and UNIX.

Table 35 shows additional optional parameters available for use in collecting data for Microsoft Windows. These parameters apply to both Siebel Server and Siebel Gateway.

Table 35. SDDC Parameters for Microsoft Windows
Parameter
Description

/c siebsnap.cfg

Include this parameter to reference a particular configuration file. Use this parameter if Oracle Global Customer Support provides a configuration file. For more information, see Configuring SDDC Content Under Microsoft Windows.

/h

Use this parameter with the siebsnap.exe command to list help information on SDDC and its parameters.

/l

Indicates the preferred language.

Table 36 shows additional optional parameters available for use in collecting data for UNIX. These parameters apply to Siebel Server and Siebel Gateway.

Table 36. SDDC Parameters for UNIX
Parameter
Description

-c siebsnap.ini

Include this parameter to reference a particular configuration INI file. For more details, see Configuring SDDC Content Under UNIX.

-help

Use this parameter with the siebsnap command to list help information on SDDC and its parameters.

-ouput

Use this parameter to configure a different SDDC output location. For more details, see SDDC Output Under UNIX.

Running SDDC to Collect Siebel Server Data for Microsoft Windows

Use the following procedure to collect Siebel Server data for Microsoft Windows.

To run SDDC to collect Siebel Server data for Microsoft Windows

  1. Navigate to the binary (bin) subdirectory within the Siebel Server root directory.
  2. Run siebsnap.exe using the /s flag, as shown, and, as necessary, additional parameters listed in Table 35:

    siebsnap.exe /s

  3. Review the collected information in the siebsnap output directory, which is created by the SDDC utility under the SIEBSRVR_ROOT directory.

Running SDDC to Collect Siebel Server Data for UNIX

Use the following procedure to collect Siebel Server data for UNIX.

To run SDDC to collect Siebel Server data for UNIX

  1. Do Preparing the UNIX Environment to Run SDDC.
  2. Enter the siebsnap command using the -s flag, as shown, and, as necessary, additional parameters listed in Table 36:

    siebsnap -s siebel_server_name

    NOTE:  Alternatively, use -s this_server.

  3. Review the collected information in the siebsrvr_computer-name_server-name output directory.
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