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Siebel CRM System Administration Guide
Siebel 2018
E24823-01
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Editing Siebel Application Configuration Files

The Siebel application configuration files are plain-text files, and can be edited manually using a text editor. You can add parameters and their values or change values for existing parameters.


Caution:

When you edit the configuration files, use a text editor that does not perform unwanted character substitutions or change the file's character encoding to formats other than UTF-8. For example, use Microsoft Notepad instead of Microsoft Word or WordPad.

There are many reasons why you might edit configuration files. For example, you might want to do so at some point after the installation and initial configuration in order to enable or disable certain functionality and features. As appropriate, you must make changes in all of the configuration files for the applications that you are using. For each new application that you create, you must copy and edit a configuration file to suit your needs.


Note:

If a configuration parameter is not needed, then you can comment it out by inserting a semicolon at the start of the line.

To edit a Siebel application configuration file  

  1. Create a backup copy of the existing configuration file for which you want to edit parameter values, and save that file as a backup file.

  2. Using any suitable text editor, such as Notepad, open the default version of the configuration file.

  3. Edit parameter values, as necessary, to obtain the application behavior that you require.

  4. Run a test using the configuration file that you edited.

  5. If there is an error in your test, then correct the error and try again, or restore the configuration file from the backup file.

  6. If no error occurs and the edit that you made has the result that you wanted, then use the modified configuration file.