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About System Preferences for Oracle Customer Hub (UCM)


Oracle Customer Hub (UCM) system preferences control how Oracle Customer Hub (UCM) operates and what functionality is enabled in the environment. You might want to review the default settings and modify these as appropriate, depending on your business needs. For more information on setting system preferences, see Siebel Applications Administration Guide.

To set system preferences for Oracle Customer Hub (UCM)

  1. Navigate to Administration - Application, then System Preferences.

Query for the values listed in Table 8.

Table 8. Oracle Customer Hub (UCM) System Preferences
System Preference
Default Value
Description

Enable CDM Cleanse 1

Account

Turns on CDM Cleanse for the Account object.

Enable CDM Cleanse 2

Contact

Turns on CDM Cleanse for the Contact object.

Enable CDM EM 1

Account

Turns on CDM Exact Match for the Account object.

Enable CDM EM 2

Contact

Turns on CDM Exact Match for the Contact object.

Enable CDM Match 1

Account

Turns on CDM Match for the Account object.

Enable CDM Match 2

Contact

Turns on CDM Match for the Contact object.

Enable Child Cross Referencing

FALSE

Enables or disables cross-reference functionality on child records.

Enable Survivorship Engine 1

Account

Enables survivorship on the Account object.

Enable Survivorship Engine 2

Contact

Enables survivorship on the Account object.

Enable Survivorship Engine 3

Household

Enables survivorship on the Account object.

Enable Entity Survivorship

FALSE

Enables survivorship of child records.

Enable UCM Processes

FALSE

Set this value to True to enable integration with other applications and Oracle Customer Hub. For more information, see About the Integration of Oracle Customer Hub (UCM) with Siebel Business Applications.

UID Generation Service

FINS Teller Converter Extensions: GenerateID, and DType|GUID.

The business service name, method, and input combination to generate a unique ID value. It is used by both UCM Transaction Manager and UI Interaction service.

Unique Id: Account

Party UId

Unique ID field for account. It is used with UCM Transaction Manager and UI Interaction service.

Unique Id: Contact

Party UId

Unique ID field for contact. It is used with UCM Transaction Manager and UI Interaction service.

Unique Id: FINCORP Account

Account Number

Unique ID field for the Financial account. It is used with UCM Transaction Manager and UI Interaction service.

Unique Id: Household

Party UId

Unique ID field for household. It is used with UCM Transaction Manager and UI Interaction service.

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